Collections Lead

2 weeks ago

Leeds, United Kingdom AWM Full time

About the Role

Purpose:

At Beauparc we are currently looking for a Lead of collections to join our team. As a Lead of Collections in Beauparc, your primary responsibility will be to oversee and optimise the collection operations within the UK . You will be tasked with managing a team of collection personnel, implementing efficient collection strategies, ensuring compliance with regulations, and continuously improving processes to enhance the overall effectiveness of waste collection efforts.

Scope of accountability:

To play a crucial role in managing and optimising the collection processes for all materials and to lead Regional Collection Teams across the UK, to ensure all regulatory compliance with best-in-class customer service.

Areas of responsibility:

  • Team Management:
  • Lead and supervise a team of collection personnel, including drivers, collectors, and support staff.
  • Foster a positive and safety-focused work environment.
  • Conduct regular training sessions to ensure staff is well-versed in safety protocols, waste handling procedures, and customer service standards.
  • Manage the operational element of the Recruitment and Selection process
  • Create a roadmap for succession planning for future management and leadership development
  • Create a compelling environment to support performance and retention of people
  • Operational Planning and Execution:
  • Develop and implement strategies to optimise waste collection routes, reducing fuel costs, and minimising environmental impact.
  • Utilise technology and data analytics to improve route planning and scheduling.
  • Monitor daily operations to ensure timely and effective waste collection.
  • Compliance and Regulatory Adherence:
  • Stay informed about regulations related to waste collection.
  • Ensure that all collection activities comply with relevant environmental, health, and safety standards.
  • Implement and enforce proper disposal and recycling procedures.
  • Customer Relations:
  • Collaborate with customer service teams to address and resolve customer inquiries and concerns.
  • Implement strategies to enhance customer satisfaction and loyalty.
  • Manage relationships with external vendors and service providers, negotiating contracts and ensuring service levels are met.
  • Explore opportunities for partnerships and collaborations to improve waste collection processes.
  • Data Analysis and Reporting:
  • Utilise data analytics to assess and improve collection performance.
  • Generate regular reports on collection metrics, identifying areas for improvement and implementing corrective actions.
  • Equipment and Fleet Management:
  • Oversee the maintenance and performance of collection vehicles and equipment.
  • Coordinate with the maintenance team to ensure a well-functioning fleet.
  • Technology Integration:
  • Evaluate and implement new technologies, such as GPS tracking, RFID systems, or waste management software, to enhance the efficiency of waste collection processes.
  • Monitor industry trends and emerging technologies for potential integration.
  • Budget Management:
  • Collaborate with the finance department to develop and manage the collection budget.
  • Identify cost-saving opportunities without compromising service quality.
  • Continuous Improvement:
  • Initiate and lead process improvement initiatives to enhance operational efficiency.
  • Stay abreast of industry trends and technologies, implementing relevant innovations.

Experience and Skills:

Qualifications:

  • Bachelor's degree in Environmental Management, Business Administration, or a related field.
  • Proven experience in waste collection operations, with at least in a managerial role.
  • Strong understanding of waste management regulations and best practices.
  • Excellent leadership and interpersonal skills.
  • Proficiency in data analysis and use of relevant software applications.
  • Ability to work collaboratively with cross-functional teams.
  • Familiarity with waste management software and technology.
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