Senior IT Technician

2 weeks ago

London, United Kingdom SAP Full time

We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We are looking for an accomplished Architecture Senior Specialist - Network who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team. You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.
As a Architecture Senior Specialist - Network, you will be responsible for the technical and architectural discussions with the customer, solution roadmap development. Understand integration approaches with various cloud solutions, business continuity [HA/DR] architecture, underlying network, storage topology on various hyperscaler (AWS, Azure and GCP) platforms].
- Ability to own, lead and coordinate network services related operational tasks, mitigate network related escalations, contribute on network services process improvements.
- Supports network operational activities of technical system landscapes on Hyperscaler.
- Identify current Network service-related issues, define action plan, and drive resolution with the help of various Network service providers.
- Bring expertise, provide high quality, and stable network deliverables, operations across customer E2E lifecycle.
- Understand the high availability solutions or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine) on hyperscalers.
- Minimum 8+ years of network administration experience or 3+ support experience on any hpyerscaler (AWS, MS Azure or GCP).
- Good knowledge on various architecture approaches for deployment on Hyperscalers and hands-on experience in handling at least 1 migration End to End from on-premises to hyperscaler including network onboarding activities.
- Solid knowledge and demonstrable experience in customer network infrastructure related services, having a clear overview and understanding of all network services matrix which relates to people, process, and tools.
- Expertise in at least 1 Hyperscaler technology [Azure/ AWS/ GCP], having overall understanding in all Hyperscalers of onboarding, operation services in network area.
- Collaborative, passionate on network technology, having an ability to connect the dots between customers and all types of network service providers including architecture teams, ability to deescalate network related issues when raised by providing network expertise.
- Ability to work effectively as a virtual member of a dynamic, dispersed team (remote).
- Understanding of SAP Solutions and related cloud technologies would be plus.
- Excellent communication both verbal and written in English.
SAP Enterprise Cloud Services is part of the SAP Product Engineering board area in SAP. Enterprise Cloud Services is a business unit focusing on delivery of managed private cloud services. To provide our customers with the right level of service, we have Technical and customer facing roles within the unit along with technical delivery.
#SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 383143 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Work Area: Information Technology
Employment Type: Regular Full Time
Expected Travel: 0 - 10%

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