Retail Operations Manager

4 weeks ago

Southampton, United Kingdom Elliot Marsh Ltd. Full time

Our client has an exciting new Retail Operations Manager opportunity in their team based in Southampton.

Retail Operations Manager - About our client:

Our client is a leading homeware and flooring provider and specialist which has grown significantly from its family-run origins whilst still keeping its small business ethos. The superstore, located within commutable distance from many areas in and around Hampshire, remains one the most reputable and highly regarded businesses due to their premium ranges of flooring and homeware.

Retail Operations Manager - About the role:

Due to a significant and steady increase in footfall over the last 24 months, the need for a senior and experienced professional has arisen to manage, support and guide the existing Sales Team with the view to move into the role of General Manager.

They are keen to bring someone onboard with operational knowledge and experience within the retail store environment.

Retail Operations Manager - Key Responsibilities

- You will be responsible for directly and actively achieving the Company’s sales objectives
- You will be responsible for guiding and nurturing the sales team in order hit and exceed KPIs
- You will be responsible for developing the highest standards of presentation and product demonstration including providing reports and analysis
- You will monitor the development of junior sales staff in order to improve their product knowledge
- You will be responsible for ensuring all customers receive the highest customer service standards
- You will help define the business plan and retail roadmap, looking at both sales and operations

Retail Operations Manager - Experience Required:

- 5+ years’ sales experience, ideally all obtained within a Retail environment
- 2+ years’ experience within a managerial role
- Experience of the Homeware, Flooring or Furniture sales markets

This is a collaborative working environment and whilst the Retail Operations Manager will be positioned within the Sales Department, all employees’ opinions are valued and listened to which has an impact across the greater company.

If you would like to work for a business which wants your input and direction then please complete and submit the ‘Apply for this Opportunity’ form for the Retail Operations Manager position today.

NB: Due to high levels of interest, we are unable to respond to every individual applicant.

"I have no hesitation in recommending Elliot Marsh as an expert recruiter that identifies the best staff"

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