QC Supervisor

3 weeks ago


Birmingham, United Kingdom Sureserve Group Full time

The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.

Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.

Overview of Role:

The Area Supervisor will oversee the work of our team of qualified gas engineers, ensure high standards of work, promote Health & Safety, and provide technical support. You will liaise with other departments and report directly to the RegionalManager.

Key Responsibilities:

  • Supervise and delegate tasks to team members to ensure excellent service delivery
  • Monitor and evaluate the performance of the team and provide constructive feedback
  • Work closely with the Management to ensure optimal resource allocation and workflow
  • Act as a technical resource for the team, providing guidance and support as required
  • Ensure adherence to Health and Safety requirements and legislation
  • Coordinate with clients to understand their requirements and ensure their satisfaction

Required Attributes:

  • Experience in working in domestic plumbing & heating and hold the relevant gas qualifications.
  • Previous experience in a supervisory role is a must
  • Excellent leadership and communication skills
  • Ability to resolve issues promptly and effectively
  • A full UK driving license
  • All suitable applicants will undergo a DBS check before onboarding.
  • It is important that we complete all the appropriate criminal and reference checks before you start working with us.

What We Offer:

  • Employee wellbeing programme, occupational health support, telephone support- counselling for staff
  • Service level awarded annual leave
  • Enhanced Maternity & Paternity Packages
  • Dental/Healthcare cash plan
  • Cycle to Work Scheme
  • Electric Vehicle Leasing Scheme
  • Gender & Equality Working Group
  • Sureserve Academy- a platform for development, career progression
  • Employee Voice Programme
  • Social activities for all of our teams
  • Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

We are committed to developing talent at all levels,ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Apply today to join our remarkable team

If you have the skills and experience we're looking for, we'd love to hear from you

Successful applicants will be required to provide evidence of their eligibility to work in the UK, & DBS checks will be conducted prior to employment.

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