Digital Senior Account Director

2 weeks ago

Irlam Greater Manchester, United Kingdom Adecco Full time

Do you have a passion for building strong client relationships and helping businesses succeed? We have an exciting opportunity for a talented and enthusiastic Customer Account Manager to join our client's dynamic team in Irlam
The Customer Account Manager will be responsible for managing a new key client, ensuring their needs are met and their expectations exceeded. This role is perfect for someone who enjoys working collaboratively with clients, providing exceptional customer service, and driving business growth.
Salary: 24-26k - depending on candidate experience
Full Time, Permanent role - with hybrid working (2 days from home) upon completion of successful probation period
Act as the main point of contact for client, effectively managing their expectations and delivering outstanding customer service.
Collaborate with internal teams, such as sales and marketing, to develop and execute strategic account plan.
Monitor and analyse client performance, providing regular reports and insights to support decision-making and drive improvement.
Continuously enhance knowledge and skills through training and development opportunities, staying ahead in the industry.
Previous experience in a client-facing role, such as account management or sales.
Strong analytical skills, able to interpret data and communicate insights effectively.
Excellent organisational and time management skills, with the ability to prioritise and meet deadlines.
Proficient in Microsoft Office, CRM software, and other relevant tools.
Join our client's team and be part of a supportive and collaborative environment that values innovation, growth, and excellence. You will have the opportunity to make a real impact, while enjoying competitive compensation and benefits package. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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