Quality Management Lead

2 weeks ago

Stockport Greater Manchester, United Kingdom Nielseniq Full time

At CGA by NielsenIQ we work with the biggest and most renowned food and drink businesses and most iconic brands, to help them understand the drivers of their performance as well as the consumer and market dynamics at play.
As part of a fast-growing team covering Americas clients, the Client Success Lead is responsible for ensuring that all reasonable client expectations are met or exceeded, through high quality data and insight deliverables. Demonstrate exemplary insight delivery in all projects
You will work as a partner to the in-market Client Solutions team with CGA’s world renowned clients, by supporting in proposal writing and creating proactive plans to deliver engaging insights to clients, to help CGA to influence & support successful strategies of some of the world’s biggest drinks brands.
Ensuring all data and insight that goes to clients is high quality, correct and delivered on time
Lead or oversee all insight and data led projects, particularly more complex & strategic pieces from brief to presentation
Support in the pitching and proposals with new and existing clients, through shaping insight led briefs and project plans
Work with the Client Solutions teams in-market to drive Account Development of all clients
Lead the Americas Client Success team, ensuring they have clear goals and develop skills to achieve long term success
Strong experience in building insights and narratives from the data that are actionable
Strong experience using and interpreting data
Commercial experience in writing proposals would be a great asset
Interest in On Premise type of sector OR FMCG / CPG
Stakeholder or Client Management experience
It’s an exciting time for the Americas On Premise Client Success team at NielsenIQ, with a fast-paced growth plan to further develop client relationships in the US, embed products and solutions through effective account management and there is opportunity to develop your career in line with the growth
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

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