Digital Solution Architect, flexible working

2 months ago


Glasgow, United Kingdom Hays Full time

Our Public Sector client is seeking a Solutions Architect to lead the identification and procurement of a new Customer Relationship Management (CRM) system. The successful candidate will be responsible for the end-to-end implementation of the CRM system, ensuring it meets our organisational needs and integrates seamlessly with our existing IT infrastructure.
Conduct a thorough analysis of our current processes and systems to determine CRM requirements.
Research and evaluate potential CRM solutions in the market.
Lead the CRM system implementation project, including configuration, customisation, and deployment.
Ensure the new CRM system integrates with existing applications and data sources.
Provide training and support to end-users.
Monitor system performance and make recommendations for continuous improvement.
Strong understanding of CRM systems and their application within large organisations.
Excellent project management skills and experience leading large-scale IT projects.
Benefit from an outstanding employment offer that includes a comprehensive set of terms, such as 41 days of annual leave for full-time employees, a robust pension plan, and a variety of benefits and discounts.
Health and Wellbeing Support: They prioritise your health and wellness by providing all new staff members with a complimentary 6-month fitness membership, ensuring you have access to excellent recreational facilities.



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