Design & Technical Support Engineer (Permanent)
3 weeks ago
PRODUCT SUPPORT ENGINEER
Salary: Depending on experience
We are recruiting on behalf of our client near York for a Product Support Engineer, who will play a pivotal role in laying the foundations for the future of their support functions. The ideal candidate will be responsible for creating new platforms and digital content to enhance our client’s support services, ensuring their products are suitable and compliant for market and end-user requirements.
Conduct online product demonstrations and create engaging digital content.
Log and review all customer support inquiries.
Manage and oversee end-product cycle testing to meet or exceed market requirements.
Oversee first article testing and technical bulletins.
Ensure products fulfil customers’ requirements from a technical and commercial standpoint.
HND, preferably in Electrical/Electronic Engineering or equivalent.
Experience producing technical documentation and supporting information.
Mobility allowance
Overtime available
Monday to Friday, Friday early finish
25 days holidays and 8 bank holidays
5% pension
Private healthcare
2 x base salary life insurance
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