Senior Local IT Technician
2 weeks ago
Senior IT Technician Cotteswold Dairy are looking to fill a brand new role with a strong, confident and knowledgeable professional who is looking for a challenging role in which they can grow and develop.
Deputising for the IT Manager, you will deliver first-class technical support. Supporting the Information and Communication Technology (ICT) requirements of Cotteswold Dairy both at Head Office and across our regional Depots, you will work closely with the external Information Technology (IT) support companies as well as a part of the IT team and in-house projects. An exciting time for the business, we are currently transitioning to new software in our Sales departments which requires additional support, coaching, data input and rigorous reporting.
You will excel at fault finding, providing first and second line support for technical issues across network, printer, desktop & laptops; oversee and mentor our IT Technician and liaising with third party ICT service and software providers. Confident to deal with all levels of the business from office staff and sales teams to field staff, management and directors, you will be adept at communicating in clear language, imparting complex ideas and methodology in laymen’s terms.
You will be required to travel to other depots in order to provide in-person support, and as such a full UK driving licence and access to a vehicle is a requirement of this role.
Senior IT Technician Skills The ideal candidate will be level 4/5 ICT, Business and Project Management qualified, and be able to demonstrate a minimum of two years relevant experienced and continued professional development.
You will demonstrate strong knowledge of Office 365 including MS Teams; and possess high level Excel Skills including advanced Macro & Visual Basic programming abilities. You will possess excellent planning and organisation skills with an eye for detail, an ability to grasp concepts and think creatively to identify areas for improvement.
The Senior IT Technician Role Based at head office in Tewkesbury, travelling to our regional depots and reporting to the IT Manager, your role will cover:
Co-ordination of systems, software and hardware
The timely delivery of projects
Fault finding and implementation of solutions
Deputising for the IT Manager in their absence
Supervision and mentorship of the IT Technician
Competitive salary with scope to train and advance within the business
~22 days’ holiday plus Bank Holidays
~ Additional day of holiday after 3 years’ service
~ Refer a friend - potentially receive £500
~ Cycle to work scheme
~ Discounted products, including doorstep delivery where available
~ Group personal pension scheme (4% employee, 4.Health and wellbeing benefit via Simply Health
To be considered for this fantastic opportunity as a Senior IT Technician please click apply now
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