Credit Policy Manager

2 weeks ago


United Kingdom Codestone Full time

For over 25 years, the Codestone Group has consistently pioneered modern ERP, EPM, BI & Analytics, and cloud IT solutions. Today, it is equity backed by FPE Capital and is recognised as the #1 SAP ERP partner in the UK and EMEA North as well as Platinum CCH Tagetik partner and Gold Microsoft partner.

Codestone is also amongst the Top 50 UK Managed Services Providers, offering 700+ and growing customers 24x7x365 technical, solution, cloud hosting and security services.
We value every member of our team, their diversity, and the contribution that they make. For one weekend every summer, we leave the wonderful world of technology back at the office, don shorts and flip-flops and occupy a beautiful field in the Dorset countryside. We enjoy two days of superb live bands, great food, a well-stocked bar, kids’ entertainment, festival acts and much more. The suitable applicant will join an established accounts team. They will be responsible for credit checking new and existing customers and maintaining credit limits accordingly. The role includes working to resolve any queries to ensure a well-maintained ledger, within agreed terms. Aged debt reporting to ensure the Finance Director retains clear visibility. To take ownership of a large number of client account, prioritize collections and achieve set targets.
Actively communicating with clients via email and telephone to ensure prompt payment of due invoices to maximize cash flow.
Monitoring the credit control mailbox and address any queries raised by clients or internal staff.
Maintain detailed notes on customer accounts & Excel in order to aid reviews by higher management.
Reconciling accounts as & when required.
Minimum 2 years of Credit Control experience
Basic MS word & MS Excel, & MS Outlook
Minimum GCSE or equivalent Maths and English - grade C or above, with further A Level standard qualification
Professional & friendly telephone manner
Ability to follow credit control process and procedures set up by management
Result driven and keen to achieve collection targets
Personal KPI bonus scheme
25 days holiday (plus Bank Holidays)
Contributory company pension scheme
A volunteering day each year to support your local community
Hybrid working policy
Training, learning & development opportunities (customer specific and general courses)
Casual dress code
Cycle to work scheme
Recruitment and customer bonus referral scheme
Employee wellbeing programme
Life assurance x 3
Healthcare cash plan
Extended maternity and paternity leave
Tax-free childcare
If you’re interested in starting or continuing your career journey with Codestone, simply watch and enjoy our videos then apply on this link.
We believe that diversity enriches our work environment, fosters innovation, and drives better outcomes for our customers and communities.
We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, regardless of race, color, ethnicity, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, veteran status, or any other characteristic protected by applicable law.
This commitment to equal opportunities and inclusion is integral to our mission and values, and we are dedicated to upholding it in everything we do.
If you are a person with disabilities and require reasonable adjustments to be made to make your application or to attend interview, please contact recruitment@codestone.com Basic salary depending on experience, plus bonus
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