Regional Head of Conservation, Welfare

2 days ago


United Kingdom BIAZA (British and Irish Association of Zoos and Aquariums) Full time
Regional Head of Conservation, Welfare & Education - UK SEA LIFE/Merlin

Closing date for applications is: 10th Mar 2024

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In amazing discovery. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Regional Head of CWE - UK to join our Conservation, Welfare & Education team on a permanent basis. The role can be based at multiple SEA LIFE or Merlin sites in the UK, with a hybrid element for those looking for more flexibility.

You will partner with the General Managers, Business Unit Heads, Divisional Directors, the Brand and Curatorial teams to ensure the development and coordination of the essential expertise to maintain and develop world class, engaging and impactful aquarium displays, animal welfare and conservation and education programs, now and into the future.

You will ensure the UK's animal care protocols and programs meet and exceed Merlin's high standards, whilst utilising SEA LIFE Animal Ethical Sourcing principals to coordinate a one plan approach to the region’s aquarium displays and conservation/education programs.

You will build on the processes to share best practice across the UK ensuring the continual advancement of the aquarium displays, the foundation of inspiring and educating our guests.

You will also help develop curatorial teams, providing opportunities for collaboration and networking, identifying training needs and exploring ways to enhance our teams' knowledge. You will lead the regional implementation of strategies around conservation, education, research and breeding, and ensuring each site's participation.

You will lead the development of excellent working relationships with local, national, and international governmental and non-governmental organisations, representative groups, and zoo and aquarium colleagues. Where practicable, you will seek accreditation to regional accreditation organisations, and ensure we meet all national and international licensing and permitting requirements.

Qualifications & Experience:

  • Qualified to at least A-Level standard, you will have gained significant experience within, or supporting, the aquarium industry.
  • Detailed knowledge of creating inspiring exhibits.
  • Detailed understanding of conservation.
  • Detailed understanding of managing animal welfare, and how it can be improved for animals in your care.
  • Significant leadership and product development skills with the experience of working across multiple sites and teams.
  • Computer literate in MS Office coupled with excellent communication and organisational skills.
  • A natural problem solver with a proven track record of innovation.
  • A thorough understanding of the UK zoo licensing process and knowledge of the regional Zoo and Aquarium Associations and groups.
  • You must be able and willing to travel on a regular basis.

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation.

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