Head of Quality Assurance

4 weeks ago


England, United Kingdom Square 4 Partners Full time

Square 4 Partners is collaborating with a leading and rapidly expanding client within financial services, searching for Quality Assurance Officers to join their team. This opportunity is perfect for individuals enthusiastic about career advancement and eager to be part of a vibrant and growing team.
Key responsibilities:
Evaluate calls in adherence with FCA guidelines.
Monitor call volumes, support the Customer Success Team, and identify business trends and risks.
Performing spot checks and identifying vulnerable calls.
Collaborating with other stakeholders such as Compliance and Team Leaders.
Meet designated call sampling targets and timelines while crafting detailed call feedback summaries.

Experience and skills required:
Thorough understanding of current FCA regulations, consumer duty, outcome testing, and cross-cutting.
Strong interpersonal skills and understanding of customer-centric values.
Good work ethic - be a team player and work on your own initiative to meet deadlines.

Location:
England.

Working Arrangements:
Flexible / Remote.

Salary:
£30,000 + other benefits.

If you'd like to register interest, please send your CV to cgreen@square4.com.



  • England, United Kingdom Quality Start Full time

    Quality Assurance Night Pharmacist Northampton Opportunity: Are you a Pharmacist registered with the GPhC? Have you released drugs to prescriptions and have good quality assurance experience? Want to work for a global pharmaceutical company? If yes then please read on. Your role as a Quality Assurance Night Pharmacist based in Northampton will...


  • England, United Kingdom Quality Start Full time

    Quality Assurance Night Pharmacist Northampton Have you released drugs to prescriptions and have good quality assurance experience? Want to work for a global pharmaceutical company? Your role as a Quality Assurance Night Pharmacist based in Northampton will involve releasing drugs to prescriptions and physically checking of all the drug orders that are...


  • England, United Kingdom Quality Start Full time €40,000 - €45,000

    Test Quality Assurance Engineer - Walsall Opportunity: Are you a Test Quality Assurance Engineer with experience of working on medical device products? Does your experience include both software and hardware testing? Want to work for a growing medical device development company? If yes then this is the role for you. Your role as a Test Quality...

  • Quality Assurance

    1 week ago


    England, United Kingdom Quality Start Full time €40,000 - €45,000

    Test Quality Assurance Engineer - Walsall Are you a Test Quality Assurance Engineer with experience of working on medical device products? Does your experience include both software and hardware testing? Want to work for a growing medical device development company? Your role as a Test Quality Assurance Engineer based in Walsall will involve designing,...


  • England, United Kingdom NOVUMGEN Full time

    Novumgen – the group of Entrepreneurs and Scientists. Novumgen is a diverse, integrated specialty pharmaceutical and biological company focused on investing, developing, manufacturing, and supplying innovative products that provide benefits to patients and prescribers. We are focused on delivering life-changing medicines that contribute safety and value to...


  • England, United Kingdom NOVUMGEN Full time

    Novumgen – the group of Entrepreneurs and Scientists. Novumgen is a diverse, integrated specialty pharmaceutical and biological company focused on investing, developing, manufacturing, and supplying innovative products that provide benefits to patients and prescribers. We are focused on delivering life-changing medicines that contribute safety and value...


  • England, United Kingdom NOVUMGEN Full time

    Novumgen – the group of Entrepreneurs and Scientists. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Novumgen is a diverse, integrated specialty pharmaceutical and biological company focused on investing, developing, manufacturing, and supplying innovative products that...


  • England, United Kingdom NOVUMGEN Full time

    Novumgen – the group of Entrepreneurs and Scientists. Novumgen is a diverse, integrated specialty pharmaceutical and biological company focused on investing, developing, manufacturing, and supplying innovative products that provide benefits to patients and prescribers. We are focused on delivering life-changing medicines that contribute safety and value to...


  • England, United Kingdom NOVUMGEN Full time

    Novumgen – the group of Entrepreneurs and Scientists. Novumgen is a diverse, integrated specialty pharmaceutical and biological company focused on investing, developing, manufacturing, and supplying innovative products that provide benefits to patients and prescribers. We are focused on delivering life-changing medicines that contribute safety and value...


  • england, United Kingdom NOVUMGEN Full time

    Novumgen – the group of Entrepreneurs and Scientists. Novumgen is a diverse, integrated specialty pharmaceutical and biological company focused on investing, developing, manufacturing, and supplying innovative products that provide benefits to patients and prescribers. We are focused on delivering life-changing medicines that contribute safety and value to...


  • England, United Kingdom NOVUMGEN Full time

    Novumgen – the group of Entrepreneurs and Scientists. Novumgen is a diverse, integrated specialty pharmaceutical and biological company focused on investing, developing, manufacturing, and supplying innovative products that provide benefits to patients and prescribers. We are focused on delivering life-changing medicines that contribute safety and value...


  • England, United Kingdom Trigon Recruitment Ltd Full time

    Job Title: Head of Quality Perm role Trigon Recruitment are looking for an experienced Head of Quality to join our client who is national well established training provider with an extensive portfolio of contracts you a meticulous individual with a passion for ensuring quality and compliance within educational and skills programs? Lead the Quality...


  • England, United Kingdom Trigon Recruitment Ltd Full time €55,000

    Job Title: Head of Quality Perm role Trigon Recruitment are looking for an experienced Head of Quality to join our client who is national well established training provider with an extensive portfolio of contracts you a meticulous individual with a passion for ensuring quality and compliance within educational and skills programs? Lead the Quality...


  • England, United Kingdom Laraveldaily Full time

    As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Employment Type: Full-Time The Head of Quality & Regulatory Affairs manages the entire quality area of the Safety Division UK The function ensures that demanding quality targets are realized and...


  • England, United Kingdom Laraveldaily Full time

    As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Employment Type: Full-Time The Head of Quality & Regulatory Affairs manages the entire quality area of the Safety Division UK The function ensures that demanding quality targets are realized and...


  • England, United Kingdom Laraveldaily Full time

    As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Employment Type: Full-Time The Head of Quality & Regulatory Affairs manages the entire quality area of the Safety Division UK The function ensures that demanding quality targets are realized and...


  • England, United Kingdom Laraveldaily Full time

    As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Employment Type: Full-Time The Head of Quality & Regulatory Affairs manages the entire quality area of the Safety Division UK The function ensures that demanding quality targets are realized and...


  • England, United Kingdom Tripod Executive Full time

    Professional Registration Requirements: Professional registration with Social Work England or HCPC (Social Worker (SW), Allied Health Professional (AHP), Registered Nurse (RGN)About the Role: We are seeking a dynamic and experienced professional to join our Adult Social Care Leadership Team as the Head of Safeguarding, Quality Assurance, and Improvement. In...


  • England, United Kingdom Tripod Executive Full time

    Professional Registration Requirements: Professional registration with Social Work England or HCPC (Social Worker (SW), Allied Health Professional (AHP), Registered Nurse (RGN)About the Role: We are seeking a dynamic and experienced professional to join our Adult Social Care Leadership Team as the Head of Safeguarding, Quality Assurance, and Improvement. In...


  • England, United Kingdom Tripod Executive Full time

    Professional Registration Requirements: Professional registration with Social Work England or HCPC (Social Worker (SW), Allied Health Professional (AHP), Registered Nurse (RGN)About the Role: We are seeking a dynamic and experienced professional to join our Adult Social Care Leadership Team as the Head of Safeguarding, Quality Assurance, and Improvement. In...