Customer Policy Review Adviser
3 weeks ago
Customer policy review adviser
£23,400
Haywards Heath
Barker Munro recruitment is working with a fabulous insurer who are offering the rare opportunity to get into the Insurance industry. If you are seeking a new role in 2024 and are seeking a role that will offer excellent training and superb career prospects.
We are recruiting for a new team and looking for a start date of 19th February 2024.
This role would suit anyone with some customer service experience gained within an office, retail, restaurant or similar with a good eye for detail. This is an interesting role as it also involves investigating potential fraudulent activity
You will be given full training and the role will include;
- Casting your eagle eye over insurance policies to check customer details are correct and make outbound calls to update and revise customers’ policy details, making any required adjustments or cancellations
- You’ll investigate all cases of potential misrepresentation and non-disclosure at policy inception.
- You’ll investigate policies where quote manipulation is suspected prior to the inception of the policy.
- You’ll answer customers’ questions over the phone, by confirming details in the documents and through email to resolve any queries.
What’s on offer - Starting salary of £23,400 which increases after probation period. Monday to Friday hours from 8:30am to 5pm with three days a week working from home once you’re trained and you’ve passed probation. 25 days holiday, plus 8 flexible bank holidays, pension and more
If you are interested in this Policy review role and have good communication skills, I would love to hear from you Please send your CV to Barker Munro Recruitment by using the relevant link.
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