Assistant Director, Planning

3 weeks ago


Livingston West Lothian, United Kingdom PVH Corp. Full time

Apply locations Tommy Hilfiger Livingston (Outlet) time type Full time posted on Posted 30+ Days Ago job requisition id R36946 If you are a current PVH Associate, please click this link to apply through your Workday account.
Design Your Future at PVH
Assistant Manager, Tommy Hilfiger - Livingston Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognised for celebrating the essence of “classic American cool” style.
Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men’s, women’s and kids’ sportswear, Tommy Hilfiger Denim, accessories, and footwear.
In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. 
The Assistant Store Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Leading the store teams to generate sales, profit, minimise losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
Identify opportunities to grow the business and improve performance through collaborating with others.
Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams.
Partner with store management team to build on business opportunities and achieve company standards and objectives
~ Focus staff on the importance of quality of relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.

Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximise business. Analyse store level reports and create action plans to improve results.
Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds.
Work with the Store Manager to build bench strength for key positions, including possible successors.
Participate in weekly management meetings alongside other staff meetings.
Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
Providing a great customer journey and achieving exemplary mystery shop results.
You'll have a minimum 2 years store management experience in the service or retail industry.
You'll have strong people management skills with the ability to resolve conflict and unproductive disagreements.
You will be energetic and authentic showing a clear presence on the shop floor. 
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. We are brand builders who focus our passion and creativity to build Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.
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