Manager, Installation Management
4 weeks ago
Job Title: ECO4 & GBIS Manager Location: Barking, London - HYBRID
Employment Type: Full-Time
Company Overview: For over a decade IZ Energy has been helping people make their homes more energy efficient installing measures such as insulation, ventilation, and renewable energy technologies. We install measures for homeowners, landlords, housing associations and local authorities across the UK.
We excel in installing energy-efficient solutions that deliver both comfort and savings directly to your home. As an ECO Manager at IZ Energy, you will be instrumental in managing and delivering ECO4 and GBIS-funded projects. You’ll oversee project pipelines, lead a dynamic team, and ensure compliance while delivering exceptional customer service. Oversee the funding process, ensuring projects comply with ECO4 and GBIS OFGEM requirements and meet delivery targets.
# Maintain visibility of the ECO and GBIS project pipeline, keeping stakeholders informed of progress.
# Local Authorities and Landlords), managing portfolios and providing updates.
# Oversee and support the resolution of complaints, ensuring timely and satisfactory outcomes.
Lead, mentor, and inspire the ECO team, fostering accountability, high performance, and clear communication.
# Promote the effective use of digital tools and systems to maximize team efficiency and data accuracy.
# Advocate for a seamless and positive customer journey, from the initial lead through to installation and aftercare.
# Deliver exceptional customer service, building trust and satisfaction among clients and stakeholders.
Strong leadership and team management skills with a proven track record of inspiring high-performing teams.
# Excellent organizational and reporting abilities, with attention to detail and data accuracy.
# Proficient in Microsoft Office and CRM systems, with a strong understanding of digital tools and their application in project management.
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