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Head of Quality and Regulatory Management

4 months ago

Co West Midlands, United Kingdom Eurofins Full time

The purpose of this role to have responsibility for adherence to the quality systems and the requirement of all accreditation statuses for the relevant laboratories. To inspire and drive a culture of outstanding quality to exceed the requirements of our customers and embrace our core organisational values.
Please note this is a full time home based role working Monday to Friday 09:00 - 17:00.

Act as a key contact for UKAS on all matters of accreditation relating to water testing.
To attend external audits by UKAS, other regulatory bodies and customers and to ensure that corrective actions are completed and submitted to the relevant body within the timescale required.
Report to the Director of Technical and Quality, without delay, any issues affecting Quality in the laboratory.
Stay alert and aware of the commercial activities’ need for accredited tests in order to ensure that the laboratory teams deploy the appropriate accredited tests in a timely manner.
Ensure that the Quality procedures and documents, including laboratory methods are maintained up to date, reflect current practice and group objectives. Responsible for the annual Quality Management Reviews in the relevant sections.
Train laboratory staff in ISO: 17025, auditing, non-conforming work investigations and root cause analysis, where applicable.
Assist the Director of Technical and Quality in developing and driving Quality improvement plans across laboratories to ensure consistent approach and best practice.
Assess data and trends as required to instigate improvements through development of Quality KPI dashboards .
Delivery of continuous improvement in laboratory processes, customer service, Quality, health and safety, with a key focus on efficiency, cost and timeliness.
Assess key operational risks and take action to mitigate them.
engage them in the purpose, their responsibilities and use of the Quality system; Attendance at Monthly Quality KPI Meetings for each site. Authorisation of external proficiency testing scheme programmes..
Development of internal Quality Control schemes to meet the needs of the business.
Any other duties necessary to ensure the quality of results and service to customers as designated by the Director of Technical and Quality
Management of the local Quality teams, ensuring training and development plans are in place and that Quality regimes are adhered to at local sites.
Work closely with the Group Quality Managers of other departments to ensure that all aspects of the Quality system are maintained.
Act as deputy to the Director of Technical and Quality on all matters.

Degree in Chemistry /Microbiology or related discipline and relevant experience of Quality Management systems.
Have worked in a laboratory for at least 2 years and in a Quality role for a minimum of 3 years.
Good IT skills, Word, Excel, LIMS & pivot tables.
Must have a ‘can do’ attitude and be able to deliver change through people management skills.

We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
Life Assurance (4 times annual salary)
Company Pension Plan
Employee Assistance Programme – 24/7 confidential support
Free car parking
Worldwide career opportunities
Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle
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As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

We embrace diversity Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal