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The role of Social & Content Manager sits within Made By Goodstuff; the content, creative, social & partnerships arm of the business. The Social & Content Manager is required to direct the day-to-day client activities and delivery of work across social and content projects; and is responsible for delivering exceptional client and project management to ensure the delivery of inventive, award-winning work, whilst motivating and mentoring junior members of the team and delighting clients along the way.
Reporting to the Social & Content Director
Build project timelines, deliverables and scopes of work - ensuring accountability at every level
Deliver work with autonomy across social and content projects
Work alongside strategy, creative media, design and content teams to elevate the work we do and deliver inventive and effective solutions
Identify learning and development opportunities for direct reports
Awareness and understanding of commercial objectives, overseeing frictionless financial processes across the team
Ensure efficient management of billing processes, timely invoicing and quick resolution of finance queries
Contribute to a culture of learning and development by seeking relevant growth opportunities and coaching direct reports
Previous experience working in an organic social & content environment required
Thorough knowledge of social media platforms, key trends and social strategy
Ability to analyse and evaluate social data to identify insights that inform strategic recommendations
Thorough understanding around social media measurement tools
Experience in leading in the seamless delivery of social content campaigns
Skilled in managing multiple projects in a deadline-driven environment, ensuring that delivery and client services levels are consistently high
Experience working with design/creative/digital teams, and in managing clients
Creative, analytical and numerical ability
Collectively we shine in support of our mission: to be the World’s most inventive media agency. To support this, we have an Equal Opportunities Policy; except we call ours the Do the Right Thing Policy. We help and encourage everyone at Goodstuff to realise their full potential.
Any form of discrimination or harassment, less favourable treatment, or victimisation based on age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation will not be tolerated.
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