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Group Claims assessor

4 months ago

United Kingdom Yohrconsultancy Full time

1 week ago Be among the first 25 applicants

This range is provided by YO HR Consultancy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Location: Remote Working (UK)

Experience: 5 - 8 Years

Jd

  • You will have proven working and higher level knowledge of Group Protection claims for the following benefits:

Income Protection – essential

Critical Illness – desirable

  • Use sound decision making skills and ability to risk manage and escalate where appropriate.
  • You will communicate with employers, members, clients, doctors, service providers, intermediaries, reinsurers and FOS as necessary to:
  • Obtain further information in relation to claims or potential claim enquiries
  • Explain claims requirements and decisions
  • Resolve appeals and complaints
  • Build and maintain relationships with intermediaries and service providers
  • Contribute ideas for the continuous improvement of the claims business process within Life to ensure that Life remains innovative and forward thinking – constantly challenge the status quo.
  • Work closely with other areas within Life (for example Individual Claim Assessors, Underwriting, Actuarial, Client Services, Sales) to develop a thorough understanding of the business and contribute to "best practice" overall.
  • Provide training, coaching, support and advice to less experienced members of the team and Client Services. This may be either on an ad hoc or more formal basis depending on the individual requirements.

Skills: client services,claims consulting,appeals,continuous improvement,business process Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Finance and Sales
  • Industries Business Consulting and Services

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