Content Hub Operations Director

4 weeks ago


United Kingdom Immersive Dynamics Inc. Full time

Get on board with the fastest-growing cybersecurity company in the UK.
Drive a fast-growing team and help us deliver up-to-the moment content to our customers
Immersive Labs is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front-line cybersecurity and development teams to Board-level executives. We provide realistic simulations and hands-on cybersecurity labs to evaluate individual and team capabilities and decision-making against the latest threats.

Immersive Labs was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work for the last 3 years running We are trusted by the world’s largest organizations including KPMG, Sophos and the NHS to measure, map to risk, and optimize the human cyber abilities of their entire workforce.

Cyber Content Operations Manager
Are you an agile individual able to collaborate with stakeholders and team members to deliver projects in a timely manner?
Then come and join us as a Cyber Content Operations Manager, and lead our Cyber Content team. Our Cyber Content team are a core part of our Product function that devise and create hands on training labs within various cyber disciplines to delight our customers.
High-performing teams are the key to Immersive Labs rapid growth - In this role, you will support the day-to-day operations and delivery of our cyber content team in line with our quality standards. You will support the team’s professional growth and well-being, fostering an environment that enables the team to thrive and adapt, with a strong collaborative culture.
You will lead on the line management of our content team engineers by mapping their career development, conducting regular 121s, and identifying training programs and requirement
You will also work closely with our product owners and engineering teams, helping to ensure the delivery of content aligns with the strategic vision of the product and roadmap. Proactively identify and deliver projects to improve the Content’s team ways of working and delivery of the Company vision.

Responsible for the tactical and operational planning and content delivery of the team, helping to ensure that it aligns with the roadmap we have set out
Support Agile ceremonies including; Sprint planning, Sprint reviews, and Sprint retrospectives
Partner with other managers and sub-teams to understand performance, identify growth bottlenecks and enablers
Help design, implement, and maintain internal performance management framework and overall company KPI framework
Assist in the delivery of metrics and data to calculate ROI of each team and analyze team performance, pain points and quality issues
Proficiency in agile tools (such as Jira) and agile methodologies
Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.
Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes.
Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off
Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more
Career and learning development through the platform and our ‘Learn Anything’ fund
Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms
When you do visit the UK hub getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike


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