Digital Product Management Specialist

17 hours ago

United Kingdom Idox plc Full time

Product Specialist, Digital Technologies Product Management, Idox Software – Local Government
Home Based

This is a new post created to enhance our Land, Property and Public Protection product management team, which manages Idox’s Built Environment and Public Protection products designed for Local Government. The Product Specialist will work on a wide scope of products which includes but is not limited to mobile and digital applications that provide market leading citizen engagement, digital public services, and effective field working for products relating to Public Protection (Environmental Health, Licensing, Trading Standards, Housing) and the Built Environment (Planning, Building Control and Licensing). These largely involve the Uniform and Idox Cloud brands. There will be a requirement to help inform the company’s strategy by having a keen eye on political, economic, social and technological changes. This includes supporting wider team engagement on social media, engaging in relevant network opportunities and looking to the horizon to inform future product strategies which support the company’s growth aspirations.

Some of the key responsibilities will include market analysis to track trends and changes, some pre-sales activity to help demonstrate the product strengths to internal and external stakeholders, product analysis, requirements gathering, product launches, working with agile engineering teams and other activities relevant to the company and Public Protection domain. The key to success will be strong organisational skills and an ability to network and engage heavily with internal and external stakeholders with a primary focus on customer outcomes.

Assist in product planning
• Help to ensure Idox products drive more efficient back-office processes in local government but at the same time remain legislatively compliant
• A focus on identifying new market opportunities to grow the Idox product portfolio to support its growth ambitions
• A detailed focus on functional and non-functional requirements of enterprise software
• Multi-stakeholder collaboration (customers and other external stakeholders, service desk, engineering, sales, delivery, marketing)
• Adopt Idox product management and engineering standards (Agile) by using Idox’s product management information systems
• Regularly report to the Snr Product Manager on allocated roadmap responsibility, project progress and discrete product projects.
Experience within the Local Government Public Protection domain as a product owner and/or Local Government practitioner
• Knowledge and experience of Agile software product management processes with a communicable understanding of this role's responsibilities within an Agile SDLC
• An ability to demonstrate software products to internal and external stakeholders
• Has a results-driven focus with good business and commercial judgement
• A clean driving licence and access to a car
• An ability to travel to different Idox office locations when necessary.

Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments.
Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more.
We employ around 660 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required.

We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers and communities in which we live, work and are a part of.
We recruit and reward employees based on capability and performance – regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. We recognise that for individuals, the opportunity to work flexibly can enable them to achieve a better work-life balance along with a greater sense of responsibility, ownership and control of their working life. During the pandemic, all our employees successfully transitioned to remote working and we are open to conversations on work patterns to suit our employees needs such as change to working times; part time working; term time working; We are proud to be a flexible employer enabling effective hybrid working for our employees.

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