Fitness Experience Manager
2 weeks ago
Responsibility
- Represent Everlast Gyms as an ambassador for fitness
- Demonstrate our elevated ways of working always
- Lead national focuses & incentives like #WORKOUTWEDNESDAY & in-gym challenges / events
- Advocate for our member onboarding program, MOVE. Leading by example in this area and supporting, and training the wider team to improve confidence and delivery
- Recruit, train & develop Fitness Coaches & Personal Trainers
- Ownership of group training timetables, monitoring performance, and optimising to grow engagement while delivering within budget and delivery of your own on shift classes
- Big focus on driving new member sales and retaining existing members to grow live member movement
- Supporting the wider team by driving all revenue lines from membership sales to product & secondary, to drive profitability
- Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
- Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
- Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment, and various others like seal checker, kronos and branch scheduler etc.
- Be resilient and agile to react to challenging situations and find solutions
- Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym
- Overall accountability for equipment care, basic maintenance & logging issues through ARMs swiftly & to a high standard
- Actively engaging with our Fitness Development Managers & the wider fitness manager network
- Think without limits - Think fast, think fearlessly and take the team with you
- Own it and back yourself - own the basics, own your role and own the results
- Be relevant - Relevantto our people, our partners and the planet
- Passion for health, fitness and wellness
- Level 3 fitness qualification or CIMSPA 'Practioner' level equivalent
- Strong leadership qualities
- Experienced delivery of a variety of group training modalities
- Knowledge of rising fitness trends within the industry
- Adaptability in communication and management style to motivate and inspire the team
- A positive, solutions driven mindset in the face of adversity
- A member champion mentality with exceptional interpersonal skills
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
- Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required
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