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Data Engineer
4 months ago
MOJO-CX, built by TMAC, is the first of it's kind. We believe that when contact centres unlock the potential of their agents with technology - amazing things happen.
It's why we've built unique software that helps brands and companies listen to their customers, act on their preferences and lean how to their coach agents to success - all whilst putting agents in the driving seat. They are, after all, the people who interact with customers most. We've been on this mission since 2014 but you'll be joining us at an exciting time as we near series-A investment with lots of existing interest from big-named clients.- Maintain build schedules so that pipelines run
- Respond, Triage, and debug the pipeline when it is broken
- Be part of a team responsible for deploying new features to the product platform
- Reading code and writing code changes and/or modifying the monitoring set-up where necessary
- Work with client teams to understand data transformations required
We don't expect applicants to tick every box, but level of experience will be a key differentiator.
The ideal candidate will:
- Be comfortable reading and writing code for ETL in Python
- Have good technical ability with SQL (Postgres preferred, not essential)
- Have a basic understanding of cloud concepts (AWS preferred)
- Have experience supporting data pipelines and analytical platforms
- Have good communication skills
Applicants must have a strong background in ETL/maintaining data pipelines. You will provide technical support to maintain client data pipelines into our product platforms. You should be technical, with passion for data and you’ll be comfortable with reading code to identify fixes and making changes. It’s also desirable for an applicant to have experience with manipulating audio files and have had exposure to transforming call centre data.
Whilst we support remote working, this role should be based out of Manchester or Nottingham.
These will grow as we do, but we already have some great perks:
- Uncapped commission earning potential based on company performance.
- Remote working (with the option of working in our office space in the Manchester).
- Private Vitality medical insurance.
- Private Pension with company contributions (up to 3% matched by us).
- Favourable paternity/maternity leave.
- Additional day of holiday to utilise for charity or volunteering Give As You Earn scheme to a charity of your choice.
- Excellent opportunity for career progression.
November 16, 2022
What our colleagues say
" amazing culture and opportunities for learning "A seriously fun place to work, full of expertise and people who are excited to be here. It's cliché, but there really is a strong 'work hard, play hard' attitude that brings everyone together.
Ruby McCambridge
"I l variety of my role"One day I'm working with Product Designers on new features, the next I'm talking to prospective clients at exhibitions. Building products that meet the client needs continues to challenge me each day.
Elinor Thomas
Product Owner @ TMAC
"it's fun to be part of such a steep growth curve"You can feel the excitement here every day. With our products leading (and redefining) the market, every other week we're celebrating another success. There's a lot of work to do but boy is it rewarding.
Anthony White
Head of Growth Marketing @ TMAC
"It's all about the conversations"Being a part of TMAC has allowed me to expand my skill set outside the limits I had set for myself. As I learned to help drive amazing value from other people's conversations, I've learnt more about me as an individual and where my strengths lie as a professional.
Paul Banks
"It's refreshing to work somewhere that puts the customer first "It is great to work somewhere where UX is at the fore front of everything we do. Through my time at TMAC i have been able to hone my skills at all stages of the design process and see firsthand just how much every team hones into voicing our customers' wants.
Sam Lyne
Product Designer @ TMAC
by The Modular Analytics Company
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