CCTV Controller
1 month ago
Permanent – Full Time – 40 Hours
We are looking to recruit a Customer Service Controller to join our team at our hub in Dartford.
Working on our 10-year contract with Moat Homes, you will work within our team of Customer Service Controllers working together to schedule repairs jobs for Moat customers. You will be responsible for ensuring jobs have a scheduled appointment, liaising with our Moat’s Contact Centre and working with our delivery teams to provide updates. You will also be responsible for ensuring we meet our appointment promises to customers and ensuring we provide a high quality service to both Moat and its customers.
Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you’ll have previous experience within the repairs and maintenance sector or a trade-based background, with good problem solving skills.
26 Days Holiday & Bank Holidays
~ Enhanced Pension Plan
~ Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
~ Life Assurance & Accident Cover
~ Enhanced Maternity & Paternity Pay
~ Work Perks Discounts & Vouchers
~ Buy & Sell Holiday
~ Flexible Working & Flexible Bank Holidays
~ Cycle to Work
~ Learning & Development Opportunities
~ Extensive Wellbeing Support, including EAP
~ Eye Care Vouchers
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
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