Insights Manager

6 days ago

London, United Kingdom Battenhall Full time

Insights Manager

Summary

The Insights team is central to everything we do at Battenhall, delivering social media audits, strategy, reporting, research, social listening and audience intelligence.

As an Insights Manager, you will work on a wide range of insight-focused client accounts, managing key projects and day-to-day activities, providing insight solutions for client briefs, working closely with not only the Insights team but also the account handling, Paid Media and Design teams, bringing strategies and campaigns to life from your findings.

Responsibilities

Working as part of a fast growing, global team, an Insights Manager’s responsibilities include, but are not limited to:

  • Research and reporting, such as collecting, analysing, and interpreting data and insights from various sources to uncover trends, patterns, and consumer sentiment. This will include creating and managing regular performance reports (e.g. weekly, monthly & quarterly reports) for clients which inform current activity and future direction.
  • Help manage social media audits, delving into industry and brand activity to assess strengths and weaknesses, and identify opportunities for retained clients and projects.
  • Working with senior Insights team members, to make strategic recommendations across a variety of client accounts and projects, including creation of KPIs to help guide our clients’ activity.
  • Social listening: analyse online conversation to inform campaigns, strategies, and ongoing content creation.
  • Behavioural insights: analyse social media audiences and behavioural insights, Identify shifts in behaviours and trends.
  • Monitoring online crises and issues via detection, setting up alerts, ongoing monitoring, and analysis of the conversation with a proficient set up of listening queries.
  • Story telling: deliver compelling narratives and present visually engaging presentations and reports that successfully convey results, insights and recommendations.
  • Influencer and key voice identification: using tools, platforms and social listening to find key individuals to support campaigns and objectives
  • Help scope out new insights projects for existing clients, and work with senior members of the team to scope new business.
  • Demonstrate your expertise and knowledge of social media by sharing the latest industry trends and updates.

Skills and qualifications

  • Minimum 3 years experience in a social media, digital comms, insights specialist agency, or working in a relevant department in-house.
  • Experience of a wide range of social media platforms, including, LinkedIn, Instagram, Facebook, X, YouTube, Pinterest, TikTok, and Reddit.
  • Experience of working in data analysis and research, with strong quantitative and qualitative insights skills, including organic and paid social data analysis, creative analysis and desk research.
  • Experience of using mixed methodologies to deliver work including, audience analysis, and the creation of effective questionnaires, and facilitating focus groups with confidence and expertise.
  • Experience of using social listening and social media management tools such as Meltwater, Sprout or Brandwatch.
  • Confident in your abilities, able to share knowledge with the wider team, and develop your specialist skills.
  • You will need to demonstrate outstanding verbal English, written, presentation, and interpersonal skills.
  • You will need to manage SoWs, timelines, resourcing and client budgets.
  • You will have strong interpersonal skills virtually and in-person.
  • You will need excellent attention to detail.
  • You will need to demonstrate the ability to work to deadlines and meet the demands of teams and clients, without compromising on quality.
  • Work both independently and as part of a team, helping to identify improvements to ways of working where appropriate.
  • Ability to work across multiple global accounts at the same time.

Contact us

If you believe you’re the right candidate, please get in touch with us at join@battenhall.com , including your CV, cover letter, and any relevant examples or a portfolio of work.

Battenhall has a commitment to diversity, equality, and inclusion within the workplace. Please be eligible to work within the UK.

  • CFO Insights Event Manager

    13 hours ago

    London, Greater London, United Kingdom CFO Insights Full time

    CFO Insights is seeking a highly skilled CFO Insights Event Manager to lead our conference planning efforts. As a key member of our team, you'll be responsible for developing and executing our conference strategies, from concept development to execution.With a strong focus on event management and leadership, you'll oversee all aspects of our conferences,...

  • Managing Director at CFO Insights

    6 months ago

    London, United Kingdom CFO Insights Full time

    CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is part of United Media ( which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc....

  • Senior Management Consultant at CFO Insights

    6 days ago

    London, United Kingdom CFO Insights Full time

    Senior Management Consultant at CFO Insights If so, you might be our next Senior Management Consultant. CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is part of United Media which focuses on building large scale...

  • UK Production Manager at CFO Insights

    3 weeks ago

    London, Greater London, United Kingdom CFO Insights Full time

    CFO Insights is a leading industry media and conference company that focuses on building large-scale products in sectors such as insurance, HR, private equity, retail, etc. We are seeking a skilled UK Production Manager at CFO Insights to manage the day-to-day operations of our conferences. This includes coordinating logistics, managing speakers, and...

  • Management Associate at Retail Insights

    6 months ago

    London, United Kingdom Retail Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Management Associate. **About us** Retail Insights is Northern Europe's...

  • Management Associate at Insurtech Insights

    7 months ago

    London, United Kingdom Insurtech Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Management Associate. **About us** Insurtech Insights is community,...

  • Management Associate at Cfo Insights

    6 months ago

    London, United Kingdom CFO Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Management Associate. **About us** CFO Insights is Northern Europe's...

  • CCO at CFO Insights

    3 months ago

    London, United Kingdom CFO Insights Full time

    CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is part of United Media ( which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As...

  • Content Manager for CFO Insights

    1 week ago

    London, Greater London, United Kingdom CFO Insights Full time

    About the RoleWe are seeking a highly skilled Senior Editor to join our team at CFO Insights, Northern Europe's largest CFO forum. This is an exciting opportunity to be part of building the greatest brand within Insurtech.In this role, you will have the unique opportunity to work closely with our CEO and contribute to creating high-quality content that...

  • CFO Insights Financial Professional

    3 weeks ago

    London, Greater London, United Kingdom CFO Insights Full time

    Career Opportunity in FinanceWe are looking for a skilled Bookkeeper and Credit controller to join our team at CFO Insights in London. As a key member of our finance team, you will be responsible for managing our finances, preparing financial statements, and developing your skills in finance.About CFO InsightsCFO Insights is part of United Media, a leading...

  • Managing Director at CFO Insights

    6 months ago

    London, United Kingdom CFO Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Managing Director. About us CFO Insights is Northern Europe's...

  • Finance Director for Retail Insights

    3 weeks ago

    London, Greater London, United Kingdom Retail Insights Full time

    Are you a driven professional with a passion for finance looking to take on a challenging role in a dynamic company? As the Finance Director for Retail Insights, you will have the opportunity to make a significant impact on our financial strategy and growth.Retail Insights is a leading media and conference company that operates within the retail industry. We...

  • Controller at Retail Insights

    6 months ago

    London, United Kingdom Retail Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finance? If so, you might be our Controller. **About us** Retail Insights is Northern Europe's leading...

  • Cfo at Retail Insights

    6 months ago

    London, United Kingdom Retail Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finance? If so, you might be our CFO. **About us** Retail Insights is Northern Europe's leading retail...

  • Senior Management Consultant at CFO Insights

    6 days ago

    London, United Kingdom CFO Insights Full time

    Senior Management Consultant at CFO Insights Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Senior Management...

  • Senior Management Consultant at CFO Insights

    3 days ago

    London, United Kingdom CFO Insights Full time

    Senior Management Consultant at CFO InsightsDo you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Senior Management...

  • Events Management

    2 months ago

    London, United Kingdom CFO Insights Full time

    Events Management - Content at CFO Insights Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Events Management - Content....

  • Events Management

    3 days ago

    London, United Kingdom CFO Insights Full time

    Events Management - Content at CFO InsightsDo you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Events Management -...

  • Website Lead at CFO Insights

    6 days ago

    London, United Kingdom CFO Insights Full time

    If so, you might be our next Website Lead. CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as...

  • Sdr at Retail Insights

    6 months ago

    London, United Kingdom Retail Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? Are you curious or passionate about creating events? If so, you might be our SDR. **About us**: Retail Insights is Northern Europe's leading retail forum....