Customer Services Account Co-ordinator

3 weeks ago


United Kingdom Express Recruitment Full time

We are delighted to be recruiting for a Customer Service Team Leader for our client based in the heart of Nottingham. Our client is looking for an ambitious and motivated team leader to support their growing customer service function. This team is to support on their Scandinavian clients, so fluency in either of Danish, Swedish or Norwegian will be essential to be considered for this position.
In return you will be met with a Salary of up to c£40,000, flexible hybrid working patterns and future development opportunities

Supervise and manage a team of customer service advisors within the Scandinavian teams
Actively develop good working relationships with key account contacts to ensure positive ongoing partnerships
Handle any escalated complaints regarding deliveries and orders
Previous experience managing a team within a customer service environment essential
Fluency in either Norwegian, Swedish or Danish essential
Profound knowledge of MS Office to include Excel and SAP essential
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Hours : Monday – Friday, 9:00am - 5:00pm, Hybrid working

Nottingham City Centre, Nottinghamshire

Job Type : Permanent

The services advertised by Express Recruitment Ltd. are those of an Employment Agency.



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