Senior Account Specialist
2 weeks ago
Amazon Senior Account Coordinator | North London with 2 days in the office | consumer goods company|
I am looking for a dynamic individual with 2-3 years' experience working with Vendor Central in a sales support role (or similar).
This is a fantastic opportunity within a rapidly Expanding business, which is on track for phenomenal growth and comes with excellent promotional opportunities as the business grows. Summer hours- Which means a short day on a Friday during the summer months.
With this role you will be offered the opportunity to develop and progress.
33 days holiday per year inclusive of Bank Holidays
Pension matching 3% of salary
Upon Completion of Probation Period:
12 weeks Full pay for Maternity Leave
4 weeks Full pay for Paternity Leave
Discretionary Annual Bonus
Private Healthcare cover
Life Cover X 4 of salary
Critical illness Cover x 2 of salary
The Senior Account Coordinator manages operational transactions for Amazon EU, in partnership with designated members of the Sales and Supply Chain teams. In this role you will be expected to support communication across all functions, most notably commercial, operations, finance and supply chain; In addition to day to day account service for three EU territories, the role will hold ownership of specific functions both within the Retail Operations department, and wider business; overseeing and ownership of order processing, invoicing, chargeback analysis, project management and supporting Retail Operations Manager in creating, driving and documenting best practices for the account.
Account support for Amazon.
Process orders (order review and entry) and maintain open order workbook/s, linking with planning, operations, sales and account/s - raising stock issues and price discrepancies
Sales Data analysis and weekly reporting.
Secure timely execution of invoicing and claims processing.
Amazon chargeback analysis and reporting - identifying root causes and process improvements
Ownership of key areas and project work of both the Retail Operations Department and wider business
Collaboration with Business Project Analyst to identify gaps and opportunities, supporting and often leading on process improvement.
ongoing training of the rest of the team
Onboarding and training support for new team members
Minimum 3 years in a in Sales Support (or similar) role with Vendor Central experience is essential
French and German Speaking a plus, but not essential
Project-oriented, proactive and self motivated work style
Excellent working knowledge of Excel; Excellent customer service, engagement and communication skills
Working knowledge of all Microsoft Office
Zachary Daniels is a Niche, National & International Recruitment Consultancy.
Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics
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