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Credit Policy Manager
4 months ago
Credit Controller
Job Type: Full-time, 6-month Fixed Term Contract (FTC)
Sales Ledger Manager
We are currently seeking a Credit Controller to join our Finance team on a 6-month fixed term contract. The successful candidate will play a crucial role in managing the company’s debtor list and ensuring that outstanding client balances are organised and scheduled for collection. This stand-alone role requires a detail-oriented individual with confidence in client interactions, accuracy in reporting, and a process-driven approach, complemented by experience in a credit control environment.
Adhere to debt collection procedures and track outstanding client balances.
Communicate effectively with the Sales Ledger Manager, Sales Team, and Customer Service Manager, providing updates on client dealings.
Focus on reducing company debt and protecting the brand during customer interactions.
Identify outstanding debt and organise collection priorities.
Liaise with relevant teams to resolve disputed invoices and ensure all efforts have been made to collect outstanding balances before initiating formal credit control procedures.
Manage customer relations and chase overdue invoices via telephone and email within agreed timescales.
Maintain an Excel spreadsheet of all uncollected customer balances and provide weekly reports to the Head of Finance.
Perform other duties as delegated by the Sales Ledger Manager.
Proven experience in a credit control environment.
Proficiency in using Excel and payment processing systems like Stripe.
Continual Development: To apply for the Credit Controller position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
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