Lead Business Analyst

2 weeks ago

United Kingdom Nationwide Building Society Full time

The Remediation Centre of Excellence requires experienced Senior Business Designers. We’re looking for an individual who can think on their feet and ask the right questions, who has strong leadership skills and the ability to inspire a team of fellow Business Designers.
Then a Senior Business Designer role in the Remediation Centre of Excellence could be the role for you

As our name suggests, the Remediation Centre of Excellence is a specialised cross community capability who rapidly assimilate knowledge and build an understanding of emerging issues and incidents through analysis of data and processes to conduct the required remediation for impacted customers.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. You can also find out more about our approach to hybrid working here .

You will deliver explicit, quantifiable, and testable requirements through the elicitation, documentation, validation, and management of requirements. You will maintain the traceability of business requirements to the solution, with the status and ownership communicated to relevant stakeholders. You will provide requirements consultancy throughout the project lifecycle to ensure traceability remains correct and current.

You will provide timely updates to the Lead Business Designer with estimates, progress, updates to plan, risks, issues, and quality assessments such as peer reviews. You will also collaborate with colleagues inside and outside of the Remediation CoE ensuring that work is delivered on time, to the required quality and aligning to the CoE principles.

Line and task management of Business Designers, you will excel in your ability to develop team members, fostering a collaborative and productive team environment with a hands-on approach and to include performance management.

Proven experience of working as a Senior Business Design or Senior Business Analyst
Experience of undertaking and managing business design activities, using different methodologies, tools and techniques across multiple projects and workstreams
Expert in carrying out Business Analysis activities, Process Mapping and Gap Analysis
Experience of line management; coaching, mentoring and performance management of Business Designers/ Business Analysts
Professional qualification in business design, such as ISEB/BCS/IIBA modules or diploma and/or relevant degree

It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
~ Life assurance worth 8x your salary
~ A great selection of additional benefits through our salary sacrifice scheme
~ Access to an annual performance related bonus
~ Access to training to help you develop and progress your career
~25 days holiday, pro rata


Nationwide is the world’s largest building society. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us.

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