Night Support Assistant Guildford, Surrey, United Kingdom and 1 Posted on 04/30/2024 Be the Fir[...]
4 weeks ago
Job Title : Night Support Assistant
Contract Type : Permanent
Salary : £24,627 per annum plus 10% Night Allowance
Working Hours : 37.5 hours per week
Working Pattern : 4 nights on, 4 nights off 20:00 - 08:00
Location : Guildford, Surrey
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as Night Support assistant.
You will be key in the day-to-day running of one of our supported housing services during night shifts. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.
You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.
About you
We are looking for someone with:
- Experience of working with people in a customer facing environment
- An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile
We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by:
- Assisting in the planning and delivery of a range of personalised support and move-on plans
- Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk
- Inspiring and motivating customers to meet agreed outcomes and develop life skills
- Assisting customers with day-to-day support and tenancy-related matters
- Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them
- Signposting customers to appropriate external support services, such as food banks and other community resources
- Supporting customers to be ‘tenancy ready’, enabling successful move on
- Supporting customers to be financially independent through budgeting plans and maximising income
- Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals
- Empowering customers to move towards self-management of their medication by following Riverside’s medication procedure
- Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform
- Assisting in the promotion of customer involvement and consultation
- Assisting with the delivery of a range of group work sessions
Deliver a support service:
- Support the delivery of the referral process for new customers
- Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support
- Work with customers to maintain a safe environment, including reporting any repairs or health and safety concerns
- Clean and prepare customer rooms as appropriate
- Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with the safety of the service
- Ensure customer safety by following local safeguarding procedures, recognizing and acting on any risks and escalating appropriately
- Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers
- Carry out day-to-day administration and operational duties
- Maintaining and updating financial administration systems including rent accounts, invoices, petty cash and banking
- Assist in collating and submitting information returns on funding, health & safety and performance
- Act as point of contact on the phone, reception and deal with a range of enquiries
Other Information
- You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours
- Use the Lone Worker system as and when necessary
- Ensure customers are safe at all times - carrying out all of your duties within Riverside’s Policy and Procedure Policy and Procedure framework e.g. health & safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc
- Deliver your role in line with Riverside company values – “Our Riverside Way”
- Participate in team meetings, attend regular supervisions and reflecting practice sessions.
- Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely
- From time to time, you may be required to undertake additional duties and responsibilities in consultation with your Line Manager
Person Specification
Essential
- Experience of working with vulnerable client groups
- Experience of delivering structured support in either housing or social care
- To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required
-
United Kingdom Spire Healthcare Full timeRadiology Administrator | Imaging/Radiology Department | Administration, Customer Service | Farnham, Surrey | Part-Time, 18 hrs p/week | Flexible Working Hours/Days | Excellent Benefits, Free Parking | Spire Clare Park Hospital are looking for an Administrator to join their established team within their Radiology/Imaging department. This is a great...
-
RF Engineer
6 days ago
United Kingdom Enterprise Recruitment Ltd Full time2 days ago Be among the first 25 applicants Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome back Sign in to save RF Engineer at Enterprise Recruitment Ltd . Enterprise Recruitment Ltd...
-
Finance Manager
2 months ago
United Kingdom GAAP Search Solutions LTD Full timeFinance Manager – Surrey, United Kingdom Job Title: Finance Manager Location: Surrey, United Kingdom Type: Part-Time (3 days a week) Salary: £40,000 per annum Qualification : Qualified or Part-Qualified Accountant We are a highly profitable insurance company based in Surrey, seeking an experienced Finance Manager to join our team. This role,...
-
Communications Director
2 weeks ago
United Kingdom Worldanglican Full time- World Anglican Clerical Directory Contact Us Profile Login Retreat Centres CREATE A PROFILE NOW Home Jobs Communications Director Posted 05/04/2018 inOther Print Communications Director Diocese of Guildford 20 Alan Turing Road, Church House Guildford, Surrey, United Kingdom Start Date17/04/2018 Permanent More Details Role...
-
Nursery Manager
2 months ago
United Kingdom The Foundation Stage Forum Ltd Full timeNursery Manager - South of Guildford on the Surrey/East Sussex border We are an 'Outstanding' term-time setting, offering 30 hours each week for children age 2 to 5 years.We operate from 2 permanent modular buildings on a village Primary School site,South of Guildford on the Surrey/East Sussex border. YOUR ROLE The duties and responsibilities listed below...
-
United Kingdom Spire Healthcare Full timeMedical Records Administrator | Administration Department | Customer Service | Farnham, Surrey | Part-Time, Permanent | Enhanced Pay | Free Parking, Excellent Benefits | Spire Clare Park are looking for a Medical Records Administrator to join their established team on a permanent basis. You will be working 22.5 hours p/week Thursday, Friday (08:00 –...
-
Care Assistant Nights In United Kingdom
1 month ago
United Kingdom Prabesh Group Full timeCare Assistant Nights In United Kingdom About the Role We recognise the amazing value that our Care team bring to our residents' quality of life and we offer a very competitive pay of £11.00 per hour to honour their commitment. We are dedicated to support and provide training opportunities for your career development. As a Care Assistant, you must...
-
Civil Litigation Solicitor
2 weeks ago
United Kingdom G2 Legal Limited Full timeJoin to apply for the Civil Litigation Solicitor role at G2 Legal 5 days ago Be among the first 25 applicants Join to apply for the Civil Litigation Solicitor role at G2 Legal Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity...
-
Communications and Network Officer
2 weeks ago
United Kingdom Worldanglican Full timeCommunications officer Diocese of Guildford 20 Alan Turing Road, Church House Guildford, Surrey, United Kingdom Start Date17/04/2018 You will be an experienced communications, public relations, journalistic or marketing professional who is enthusiastic about sharing stories from around the Diocese, and sympathetic to its aims and beliefs of the Church...
-
United Kingdom Spire Healthcare Full timeCardiac Physiologist | Echocardiography | Competitive Salary dependent on experience | Sutton | Full Time | Spire St Anthony Hospital is looking for an experienced Echo Cardiac Physiologist with BSE Accreditation to join our Cardiology Department in Sutton and work alongside the best consultants in the region. This is an exciting opportunity to join an...
-
Communications officer
2 weeks ago
United Kingdom Worldanglican Full timeCommunications officer Diocese of Guildford 20 Alan Turing Road, Church House Guildford, Surrey, United Kingdom Start Date17/04/2018 You will be an experienced communications, public relations, journalistic or marketing professional who is enthusiastic about sharing stories from around the Diocese, and sympathetic to its aims and beliefs of the Church...
-
Senior/Lead Data Scientist
3 weeks ago
United Kingdom Hawksworth Full time1 day ago Be among the first 25 applicants This range is provided by Hawksworth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Hawksworth Position: Senior / Lead Data Scientist - People and Tech focused Workplace: Hybrid - 2 days per month in the...
-
Night Manager
1 month ago
United Kingdom United Kingdom Accreditation Service Full timeRemote working The United Kingdom Accreditation Service (UKAS) is looking for a skilled and experienced candidate to take on the exciting and varied role of Assessment Manager within our Corporate Sustainability, Validation and Verification team. Have a strong working knowledge of ISO/IEC 17029 and its implementation. Have relevant hands-on...
-
United Kingdom Spire Healthcare Full timeRadiographer | Maternity Cover | 1 year position at least | Horley, West Sussex | Full-time Spire Gatwick Park have a 1 year maternity cover position for an experienced Radiographer. Spire Gatwick Park Hospital offers world-class care and is part of one of the UK’s most respected private hospital groups. With a full multidisciplinary medical team,...
-
Communications Assistant
1 month ago
United Kingdom Ismaili Centres Full timeMay 23, 2023 | Canada The Aga Khan Schools is looking for a Communications Assistant , to join its team in the United Kingdom. As part of this role, the candidate will work across a wide range of priority areas, including content development as well as training and coaching the local communication teams. The candidate will also coordinate the...
-
Partnerships Officer
5 days ago
United Kingdom Ismaili Centres Full timeThe Aga Khan Foundation is looking for a Partnerships Officer, to join its team in the United Kingdom. As part of the role, the candidate will support the identification of new partnerships and strengthening of existing ones. This is a demanding role that requires the individual to work with various stakeholders of the Aga Khan Development, which...
-
Night Manager
1 month ago
United Kingdom United Kingdom Accreditation Service Full timeUK home based United Kingdom Accreditation Service (UKAS) is seeking a skilled and experienced candidate to take on a role as an Assessment Manager within our Corporate team, specifically focusing on Health and Safety Management System Certification. Have a strong working knowledge of either ISO/IEC 17021 or ISO/IEC 17065 and its implementation. Have...
-
Night Manager
1 month ago
United Kingdom United Kingdom Accreditation Service Full timeThe United Kingdom Accreditation Service (UKAS) is seeking a skilled and experienced candidate to take on a role as an Assessment Manager within our Construction Certification team. The ideal candidate will have experience in Construction Certification with knowledge of the certification of construction products, the construction products regulations and...
-
Financial Controller
2 months ago
United Kingdom Ismaili Centres Full timeThe Aga Khan Foundation is looking for a Financial Controller to join its team in United Kingdom. As part of this role, the candidate will be responsible for supporting the Head of Finance and Operations by running efficient and effective systems for financial processing, financial accounting, financial reporting, donations management, forecasting,...
-
United Kingdom Spire Healthcare Full timeSpire Cambridge Lea are looking for a Theatre Administrator to join their warm and friendly team on a permanent basis. Spire Cambridge Lea Hospital offers comprehensive private hospital services in a comfortable and relaxed environment to patients from Cambridgeshire and East Anglia. We believe it’s’ our people that really set us apart, from the very...
