BODYPOWER SPORTS LTD | Customer Service Advisor
4 days ago
Join us as a Customer Services Advisor at our Head Office earning a salary of £25,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum.
We are also offering the Customer Service Advisor
- Great staff discount (following probation);
- 29 days holiday per year (including bank holidays);
- Free on-site car parking;
- Paid lunch break;
- Personal use of in-store equipment after hours.
We are looking for a Customer Service Advisor at Fitness Superstore, who will provide high standards of customer service by:
- Offering excellent service to our customers both internally and externally;
- Taking inbound and making outbound telephone calls to customers providing support and information regarding their order status;
- Order processing;
- Liaising with other departments and with 3rd party companies;
- Handling and resolving customer complaints;
- Communication and coordination with internal departments;
- Collating information relating to product failure and warranty issues;
- Providing product service back-up;
- Arranging for required parts and product servicing to be provided;
- Liaising with our internal installation teams and 3rd party field-based installers;
- There may be occasions where you will be working in the Installs Admin team using our IT systems for routing orders, monitoring the work done by our teams, as well as monitoring vehicle maintenance schedules etc;
- Working 40 hours per week Monday to Friday - 09:00 17:00.However, there will be occasional weekend work.
The successful Customer Service Advisor will have
- Have at least 12 months experience within a customer service office-based environment;
- Great communication skills and have previously dealt with customer queries whether face-to-face and over the phone;
- The ability to work in a pressurised environment with experience of juggling multiple tasks simultaneously;
- The ability to be a team player;
- Excellent attention to detail;
- Computer literate skills including Excel, Word, and Outlook;
- Strong interpersonal skills, adaptability and flexibility when required;
- The ability to prioritise and manage time effectively in a fast-paced environment;
- A professional and friendly telephone manner.
JBRP1_UKTJ
-
Customer Service Representative
3 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeWe are BODYPOWER SPORTS LTD, a leading company in the sports industry.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. The salary for this role is £25,350 per annum with a discretionary bonus scheme that could earn an additional £1,400 per annum.The key responsibilities of this role...
-
Customer Experience Advisor
3 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full time £25,350We are looking for a highly skilled Customer Experience Advisor to join our team at BODYPOWER SPORTS LTD. This role involves providing exceptional customer service, processing orders, and liaising with internal departments and external partners.The successful candidate will have excellent communication skills, experience in a customer-facing environment, and...
-
Support Specialist Advisor
3 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeAre you looking for a challenging role where you can make a real difference to our customers?We have an exciting opportunity for a Support Specialist Advisor to join our team at BODYPOWER SPORTS LTD.As a Support Specialist Advisor, you will be responsible for providing expert support to our customers, helping them to get the most out of our products and...
-
Customer Service Representative
3 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeJob Title: Customer Service RepresentativeDescription: We are seeking a highly skilled Customer Service Representative to join our team at BodyPower Sports Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Salary: £25,350 per annum (pro rata) +...
-
Customer Service Representative
4 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full time £25,350We are seeking a highly skilled Customer Service Representative to join our team at BODYPOWER SPORTS LTD. This role offers a competitive salary of £25,350 per annum, with the potential for additional earnings through a discretionary bonus scheme.The successful candidate will have excellent communication skills, experience in a customer-facing environment,...
-
Returns and Service Operative Position
4 days ago
Northampton, United Kingdom Bodypower Sports Ltd Full timeWe are proud to announce that Bodypower Sports Ltd is seeking a dedicated and hardworking Warehouse Returns, Spares & Service Operative to join our team. The successful candidate will earn a weekly wage of £528.20 for 40 hours of work per week, plus paid overtime if required.About the RoleIn this exciting opportunity, you will have the chance to work in a...
-
Inventory Service Specialist
4 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeAre you a highly organized individual with excellent communication skills? We are currently seeking an Inventory Service Specialist to join our team at BODYPOWER SPORTS LTD.This role offers a lucrative salary of £528.20 per week, paid bi-weekly for 40 hours of work.Key responsibilities include:Managing inventory levels and accuracyCoordinating returns and...
-
Sales and Customer Support Specialist
4 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full time £25,350BODYPOWER SPORTS LTD is seeking a Sales and Customer Support Specialist to join our dynamic team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing orders, and liaising with internal departments and external partners.This is an exciting opportunity for someone who is passionate about delivering...
-
Spares and Warehouse Assistant Role
4 days ago
Northampton, United Kingdom Bodypower Sports Ltd Full timeAre you looking for a new challenge? Do you have experience working in a warehouse environment? If so, we would love to hear from you! At Bodypower Sports Ltd, we are seeking a highly motivated and enthusiastic Warehouse Returns, Spares & Service Operative to join our team.About UsWe are a leading retailer of sports equipment and apparel, with a commitment...
-
Customer Experience Specialist
24 hours ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeAbout UsAt BODYPOWER SPORTS LTD, we are dedicated to delivering exceptional customer service.Job OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team. This role is responsible for providing outstanding customer support and ensuring customer satisfaction.Key ResponsibilitiesLiaise with customers via phone, email or in-person...
-
Service Operations Specialist
4 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeJob DescriptionWe are seeking a Service Operations Specialist to join our team at BODYPOWER SPORTS LTD.This role involves operating labour-saving devices, managing inventory, and providing excellent customer service.The successful candidate will have the ability to work independently and as part of a team, with a keen eye for detail and strong organisational...
-
Returns and Spares Specialist
3 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeCompany InformationFounded in 1994, BODYPOWER SPORTS LTD is the UK's leading Fitness Equipment Specialist.We offer a comprehensive benefits package including weekly pay, paid holidays (up to 29 days), staff discount, free onsite car parking, and more.Responsibilities:Operate machinery to load and unload goods from containers/lorries.Collate and put away...
-
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeJoin us as a Warehouse Returns, Spares & Service Operative earning a weekly wage of £528.20 for 40 hours per week plus paid overtime if required. We are also offering the Warehouse Returns, Spares & Service Operative Weekly pay every Friday; 40 hours per week, Monday to Friday 09:00 17:00; A fully paid 30 minutes lunch break is included in the hours...
-
Warehouse Associate
4 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeWe are looking for a talented Warehouse Associate to join our team at BODYPOWER SPORTS LTD.The successful candidate will be responsible for handling warehouse returns, spares, and service operations. This role offers a competitive salary of £528.20 per week, paid every Friday for 40 hours of work.Key responsibilities include:Receiving and processing...
-
Warehouse Returns, Spares Specialist
3 days ago
Northampton, United Kingdom Bodypower Sports Ltd Full timeAt Bodypower Sports Ltd, we are seeking a highly skilled Warehouse Returns, Spares & Service Operative to join our team. This role offers a competitive weekly wage of £528.20 for 40 hours of work per week, with paid overtime available if required.Job SummaryWe are looking for an individual who is committed to providing exceptional service in the warehouse...
-
Client Experience Manager
4 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeWe are seeking a highly skilled Client Experience Manager to join our team at BODYPOWER SPORTS LTD.As a Client Experience Manager, you will be responsible for ensuring that our customers have an exceptional experience when interacting with our company.Key responsibilities of this role include:Managing customer relationships and building trust;Developing and...
-
Returns and Spares Coordinator
4 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeBODYPOWER SPORTS LTD is seeking an experienced Returns and Spares Coordinator to manage our warehouse operations.This role offers a rewarding salary of £5,427.04 per month, based on 40 hours of work per week.Key responsibilities include:Coordinating returns and spares managementImplementing efficient inventory control systemsEnsuring accurate...
-
Warehouse Operative
4 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeJob OverviewWe are seeking a highly skilled Warehouse Returns, Spares & Service Operative to join our team at BODYPOWER SPORTS LTD.Key Responsibilities:Operate labour-saving devices FLT, Bendi Truck and man-rider pallet carrying machines efficiently.Collate and put away goods/parts received using computerised RF Scanner with high accuracy.Load outbound...
-
Client Support Representative
8 hours ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeAbout Our CompanyAt BODYPOWER SPORTS LTD, we pride ourselves on delivering exceptional customer service and supporting our customers every step of the way.Job DescriptionWe are seeking a Client Support Representative to join our team. In this role, you will be responsible for providing top-notch customer support and ensuring customer satisfaction.Key...
-
Returns and Spares Operative
4 days ago
Northampton, Northamptonshire, United Kingdom BODYPOWER SPORTS LTD Full timeAbout the RoleWe are looking for a motivated and enthusiastic Returns and Spares Operative to join our team at BODYPOWER SPORTS LTD.This role involves operating labour-saving devices, managing inventory, and providing excellent customer service.The successful candidate will have the ability to work independently and as part of a team, with a keen eye for...