Digital Operations and Projects Executive

4 weeks ago

London, United Kingdom Association for Project Management Full time

Operations Manager -Luxury Menswear Brand
My client is a leading shopping destination for quintessentially contemporary ready-to-wear collections, bespoke tailoring, formalwear hire and luxury accessories.
They specialise in designing collections of the highest quality, using cloths sourced from some of the oldest mills in the North of England and Scotland, manufactured in England.
The company is actively looking to recruit an experienced Operations Manager based in their Head Office in South London. Reporting to the CEO and General Manager, the Operations Manager will have overall responsibility for delivering excellent operations across the business, supporting commercial projects, and improving processes and systems, ensuring the company has a strong platform to grow.
Areas of responsibility covers retail, Digital, Distribution and Logistics, Customer Service, IT & Systems, and Customer Service. Review and support the EPOS systems and ensure that they are correctly utilised, and staff are fully trained to use across the retail network, implementing integration between different applications
Supporting the Ecommerce Manager and team to deliver a successful online business.
Manage the warehousing for the online business.
Manage the shipping / courier.
Responsible for shipping across the business, managing the carrier accounts, improving deliveries and managing the logistics team.
Oversee warehousing, both in-house and with 3PLS, managing the accounts, improving processes, implementing KPIs and analysis
Introduce good stock management practise across the business, to increase visibility, security, identification and analysis
Review and improve databases for product data, pricing, and stock analysis and reporting
Support the various computer application across the business
At least 5 years' operations & logistics experience with a luxury clothing and accessories brands.
Experience with multi-channel businesses (Retail, Wholesale and Ecommerce)

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