Installation Coordinator

2 weeks ago

Blantyre South Lanarkshire, United Kingdom record uk ltd Full time

Job description

Working closely with the automatic door installers and internal support team to ensure that the co-ordination of installations is run as efficiently and effectively as possible, whilst maximising customer satisfaction.

The main requirements of the role are to:

  • Schedule labour for installations – both in advance and at short notice where required.
  • Assist Team Leader with planning activity and instructing the automatic door installers – planning and delegating their workload and dealing with any other requirements relating to the nature, location and duration of their work (inc. equipment hire and site access)
  • Utilisation of business systems and ensure it is “live” including maintenance of our live Clik Service (Planning software tool) by updating stages of customer orders throughout the Project Lifecycle.
  • Ensure that all internal procedures are being adhered to including but not limited to raising and issuing purchase orders for sub-contractors, invoicing completed jobs, order hire equipment, book site security and generate weekly reports in accordance with objectives set for the year.
  • Issuing and receiving Site Checklists to ensure site readiness for our installation.
  • To receive and action calls or queries from customers and be their point of contact for any planned or outstanding works.
  • Acting as the first point of contact in the office for customers and assisting with queries and problem solving.
  • Revenue recognition & project invoicing.

Essential criteria

  • Excellent communication skills
  • Speed of thought, prioritisation and decision making
  • Good organisational skills
  • Good problem solving skills
  • Ability to build and maintain good working relationships
  • Strong IT skills (Microsoft Office and Outlook to intermediate level)
  • Good time management
  • Self-motivated and works well under pressure
  • Ability to work in a fast paced environment

Additional information

Hours: 40 hours per week

Holidays: 25 days and public holidays

Contract: Permanent after 3 month probationary period

Equal opportunities: We follow an equal opportunities policy

Location: Record UK, Blantyre

To apply send your CV and covering letter to HR@recorduk.co.uk with subject heading ‘Installation Coordinator’

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