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Site Agent
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Customer Assurance Agent
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Redditch, United Kingdom Arcus FM Full timeOverview: Do you enjoy working on complex and complicated queries? Are you a problem-solver who enjoys finding quick resolutions? Do you enjoy working within a team? Yes? Then we may have THE ideal role for you Working as our Customer Assurance Agent on a permanent basis at our Redditch site. About the Job: Working as the ‘go-to person’ between our...
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Customer Assurance Agent
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Redditch, United Kingdom Arcus FM Full timeOverview: Do you enjoy working on complex and complicated queries? Are you a problem-solver who enjoys finding quick resolutions? Do you enjoy working within a team? Yes? Then we may have THE ideal role for you Working as our Customer Assurance Agent on a permanent basis at our Redditch site. About the Job: Working as the ‘go-to person’ between our...
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Customer Assurance Agent
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Redditch, United Kingdom Arcus FM Full timeOverview: Do you enjoy working on complex and complicated queries? Are you a problem-solver who enjoys finding quick resolutions? Do you enjoy working within a team? Yes? Then we may have THE ideal role for you **Working as our Customer Assurance Agent on an 8 month FTC role at our Redditch site.** About the Job: Working as the ‘go-to person’ between...
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Helpdesk Team Manager
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Redditch, Worcestershire, United Kingdom Arcus FM Careers Full time### Job Summary We are seeking a skilled Team Manager to lead our Helpdesk team at our Redditch site. As a key member of our operations team, you will be responsible for coaching and mentoring a team of 15 Planners and Desk Agents to provide exceptional front-line support to our clients. ### Key Responsibilities * Lead a team of Planners and Desk Agents...
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Helpdesk Team Manager
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Helpdesk Agent
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Redditch, United Kingdom Arcus FM Full timeOverview: Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you We require Customer Support Coordinators to join us on a permanent basis, at our Redditch site. Working on a rotating **20-hour basis: 4 on 4 off basis from 6 PM to 11 PM.** You’ll be joining as our first point of contact...
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Helpdesk Agent
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Redditch, United Kingdom Arcus FM Full timeOverview: Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you We require Customer Support Coordinators to join us on a permanent basis, at our Redditch site. Working on a 16-hr per week basis You’ll be joining as our first point of contact for all stores requiring our assistance....
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Helpdesk Agent
3 months ago
Redditch, United Kingdom Arcus FM Full timeOverview: Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you We require Customer Support Coordinators to join us on a part-time (20-hr per week), permanent basis, at our Redditch site. You’ll be joining as our first point of contact for all stores requiring our assistance. You’ll...
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Helpdesk Agent
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Redditch, United Kingdom Arcus FM Full timeOverview: Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you We require Customer Support Coordinators to join us on a fixed-term basis, at our Redditch site. Working on a rotating 40-hour basis: Mon - Fri (07:00 - 15:00 / 10:00 - 19:00) and every other weekend. When working the weekend,...
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Helpdesk Agent
4 months ago
Redditch, United Kingdom Arcus FM Full timeOverview: Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you **We require Customer Support Coordinators to join us on a permanent basis, at our Redditch site. Working on a rotating 40-hour basis: Mon - Fri (06:00 - 14:00 / 12:00 - 20:00) and every other weekend. When working the weekend,...
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Helpdesk Agent
3 months ago
Redditch, United Kingdom Arcus FM Full timeOverview: Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you We require Customer Support Coordinators to join us on a permanent basis, at our Redditch site. Working on a rotating 40-hour basis: Mon - Fri (06:00 - 14:00 / 12:00 - 20:00) and every other weekend. When working the weekend,...
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Helpdesk Agent
4 months ago
Redditch, United Kingdom Arcus FM Full timeOverview: Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you **We require Customer Support Coordinator to join us on a permanent basis, at our Redditch site.** **Working on a 4 on 4 off 19:00 - 00:00 shift pattern. It is a part time role with 20 hrs per week.** You’ll be joining as our...
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Helpdesk Agent
4 months ago
Redditch, United Kingdom Arcus FM Full timeOverview: Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you We require Customer Support Coordinators to join us on a permanent basis, at our Redditch site. Working on a rotating 40-hour basis: Mon - Fri (07:00 - 14:00 / 12:00 - 19:00) and every other weekend. When working the weekend,...
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Helpdesk Team Manager
2 weeks ago
Redditch, United Kingdom Arcus FM Full timeWe are now seeking for a Team Manager to join us on a permanent basis at our Redditch site.You'll be leading a team of around 15 Planners and Desk Agents. Coaching and mentoring them to provide front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders. You'll manage the team to deliver the...
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Helpdesk Team Lead
7 days ago
Redditch, Worcestershire, United Kingdom Arcus FM Full timeJob OverviewWe are seeking a skilled Team Manager to lead our Helpdesk team at our Redditch site.The successful candidate will be responsible for coaching and mentoring a team of 15 Planners and Desk Agents to provide exceptional front-line support to our clients.The team will be responsible for receiving, processing, and scheduling reactive and planned...
Site Agent
4 months ago
Site Agent Water industry Based in Redditch West Midlands 5 days on site Permanent - Full- time Salary: £(phone number removed)+ generous benefits Embark on a pivotal role within the water industry, where your expertise as a Site Agent will be instrumental in contributing to the success of Severn Trent Water's Capital Delivery Framework. This esteemed position is based in the heart of Redditch, West Midlands, where you will be an integral part of a £2 billion capital programme for AMP7. Imagine a work environment where your commitment to safety, health, and environmental sustainability is not only valued but is the cornerstone of the operation. Your role will directly influence the continuous improvements in safety performance, ensuring a seamless supply of water and aiding in the reduction of customer costs. As the ideal candidate, you will possess:
- A degree-level qualification in a relevant engineering subject, demonstrating your technical proficiency and deep understanding of the sector.
- Your knowledge of construction contract law and forms of contract, gained through formal training, will be essential in navigating the complexities of the projects you will oversee.
- Moreover, if you have a Temporary Works Coordinator qualification or experience, your skill set will be highly regarded in this position.
- Your ability to champion sustainability, safety, health, and the environment, placing personal safety and wellbeing at the forefront, will resonate with the ethos of our client.
- Integrity is paramount; doing the right thing in the right way is a principle that guides your professional conduct. As a customer-focused individual, your drive for excellence is evident through your understanding, anticipation, and fulfilment of customer needs.
