Product Manager
3 weeks ago
Customer Product Manager / Agile Development Manager Birmingham - £50,000 to £60,000 + Car Allowance and Bonus
Langham Recruitment is pleased to be working with a much-respected plc / household name who are looking for an experienced technical Product Manager / Agile Development Manager to lead the development and growth of their customer facing websites and CRM system. The ideal candidate will have a technical background, an appreciation of digital marketing, a strong understanding of development and agile principles, and a passion for delivering exceptional user experiences. Applications are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles. Responsibilities- Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision and strategy.
- Collaborate with cross-functional teams to plan, build, and launch high-quality product experiences.
- Use data-driven insights to identify and prioritize product features and enhancements.
- Document operational processes, amend existing processes, working alongside business change functions to plan and put processes into operation.
- Oversee the management of third-party suppliers, the relationships and workflow to ensure the business gets value for money.
- Act as the escalation point for enhancements/operational issues and drive solutions for complex operational challenges.
- Be responsible for the financial ownership of technical development spend for websites and CRM.
- Provide both Product Manager and Product Owner skills establishing road map going forward and working with developers, user stories and working through backlog.
- Understanding of digital marketing, including SEO, SEM, and social media.
- Experience with agile development methodologies and working with development teams.
- Technically-minded
- Ability to break down requirements to a user story level, produce acceptance criteria and undertake or coordinate user acceptance testing.
- Experience of working on CRM projects and being able to roadmap enhancements to the marketing use of CRM data is desirable
- Experience reviewing estimates and deliverables from 3rd party agencies.
- Customer-focused mindset with a passion for delivering exceptional user experiences.
- Experience with integration techniques, webhooks/APIs/Web Services etc.
- Experience with DevOps tooling such as Jira and/or Azure DevOps
- A good understanding of hosting environments, security and risk management.
- Previous experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role.
- Hybrid - 1-2 days onsite
- Competitive salary in the range £50,000 to £60,000
- Bonus (10-12% annually)
- Car allowance
- 25 days holiday (rising to 28 days after 5 years of service)
- Private healthcare
- Life assurance
- Pension
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