Electronics technical support engineer
3 weeks ago
Role: Electronics technical support engineer
Location: Tadworth Surrey (Onsite 5x days per week)
Salary: £25-40k based on experience + benefits
Must Have:
To apply you must have electronics understanding of PCBs down to component level, the role will require you to read PCB schematics and you MUST be able to spot issues and take accountability at fixing these issues for the customers.
You will be supporting existing products that are battery power devices and if you understand low voltage or circuit design , EMC compliance OR fault-finding investigation or programming it's a huge bonus
The Job Role:
This role specifically provides first and second line technical support to our customers (major water utilities) using our leading-edge Remote Telemetry Devices (RTU's) and you will be joining the customer technical support team.
These include battery and DC powered devices and can be across a wide range of applications and geographical regions. A customer focused role with a strong technical background, that will provide front line support to assist with resolving technical queries and issues they experience with our products.
Responding to a wide range of requests the role will involve providing product advice and information, system integration, and investigating and resolving technical issues as they arise requiring an ability to think on your feet and provide clear information to customers.
The role will work across Engineering, Operational and Product Management teams to provide world-class support to our customers that delivers right first time and delights our customers.
Principal Accountabilities:
* Technical customer support
* Lead customer service for this solution to customers, driving customer satisfaction and delivering to SLAs
* Develop and maintain clear communication channels to customers and internal departments.
* Investigate and resolve technical issues and provide clear reporting to engineering teams where necessary
* Develop and maintain clear communication channels to customers and internal departments.
* Provide clear easy to follow user documentation/instructions to customers
Education/Experience:
* Degree in Engineering or equivalent
* Customer-facing skillset managing internal & external stakeholders
* Experience of working with industrial embedded devices
* Electronics hardware knowledge is essential
* Experience of industrial protocols e.g. DNP3, Modbus SDI-12
* Wireless cellular communications i.e. GPRS, 3G, NB-IoT, LTE-M
* Technical background in telemetry or equivalent i.e. Teleco, IT Networks
* Help desk ticketing systems i.e. Jira
How to apply?
Please send a CV to daniellechapman@peoplesource.co.uk
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
#J-18808-Ljbffr-
Electronic and Software Engineer Full Autonomy
1 month ago
Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time**Electronics and Software Engineer (Full Autonomy)** Commutable from Bristol, Gloucester, Swindon, Bath, Newport £40,000 - £50,000 + Full Autonomy in Bespoke Projects + Training + Office Based + Bonus Are you an Electronics or Software Engineer looking for a varied, innovative and fully autonomous role that will allow you to have full control over...
-
Electronics Technician
2 months ago
Gloucestershire, United Kingdom Rise Technical Recruitment Ltd Full timeElectronics Technician (Excellent Training) £30,0000 - £35000 + Excellent Training + Career Development + Monday - Friday (No Shift) + Pension + Pay Reviews Workshop Based, Commuteable from Gloucester, Forest of Dean, Herford Are you from an electrical or electronics background looking to take the first step in your career to become an established...
-
Electronics Technician
1 week ago
Gloucestershire, United Kingdom Rise Technical Recruitment Ltd Full timeElectronics Technician (Excellent Training) £30,0000 - £35000 + Excellent Training + Career Development + Monday - Friday (No Shift) + Pension + Pay Reviews Workshop Based, Commuteable from Gloucester, Forest of Dean, Herford Are you from an electrical or electronics background looking to take the first step in your career to become an established...
-
Electronic Support Engineer
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Defence Full timeHybrid working potentials. ❓ Want to join a successful business who are passionate about solve their customers' problems, providing engineering solutions to safety and mission critical challenges in the air and on the ground? ❗ A trusted business, who's solutions can be found in the latest military aircraft and vehicles, in civil aircraft, and in...
-
IT Engineer
3 weeks ago
Cotswold, Gloucestershire, United Kingdom Experis - ManpowerGroup Full time €30,000 - €40,000Role: Embedded Support Engineer This role specifically provides first and second line technical support to our customers (major water utilities) using our industry-leading edge remote telemetry sensors and loggers. This is a customer focused role requiring a strong technical background, to provide front line support to assist with resolving technical...
-
Senior Electronic Design Engineer
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Hewett Recruitment Full timeSenior Electronic Design Engineer Up to 78,000 - Dependant on experience Tewkesbury There is now a great opportunity to join a well-established UK Technology company that designs, develops, and manufactures a wide range of bespoke products as a Senior Electronic Design Engineer. As a Senior Electronic Design Engineer your role will focus on the design,...
-
Senior Electronic Design Engineer
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Hewett Recruitment Full timeSenior Electronic Design Engineer Up to 78,000 - Dependant on experience Tewkesbury There is now a great opportunity to join a well-established UK Technology company that designs, develops, and manufactures a wide range of bespoke products as a Senior Electronic Design Engineer. As a Senior Electronic Design Engineer your role will focus on the design,...
-
Senior Electronic Design Engineer
1 week ago
Tewkesbury, Gloucestershire, United Kingdom Louise Hewett Recruitment Full time €78,000Senior Electronic Design Engineer Up to £78,000 - Dependant on experience Tewkesbury There is now a great opportunity to join a well-established UK Technology company that designs, develops, and manufactures a wide range of bespoke products as a Senior Electronic Design Engineer. As a Senior Electronic Design Engineer your role will focus on the...
-
Senior Electronic Design Engineer
1 week ago
Tewkesbury, Gloucestershire, United Kingdom Louise Hewett Recruitment Full time €78,000Senior Electronic Design Engineer Up to £78,000 - Dependant on experience Tewkesbury There is now a great opportunity to join a well-established UK Technology company that designs, develops, and manufactures a wide range of bespoke products as a Senior Electronic Design Engineer. As a Senior Electronic Design Engineer your role will focus on the...
-
Electronic Engineering Project Manager
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full time €400 - €650Contract Contract Length: Amiosec is an exciting and growing UK technology company with innovation, agility, and state of the art technology at its core. We work in partnerships with UK government customers and commercial providers to deliver research, technology, products, and services in the communications security sector. Seeking a skilled Principal...
-
Gloucestershire, United Kingdom Matchtech Full timeOverview Important: All applicants must be able to obtain Security Clearance *minimum 5 years UK residency* Working: Hybrid working potentials. ❓ Want to join a successful business who are passionate about solve their customers' problems, providing engineering solutions to safety and mission critical challenges in the air and on the ground? ❗ A trusted...
-
Electronic Engineering Project Manager
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full timeJob Description Job Type: Contract Contract Length: 6 Months with potential to extend Amiosec is an exciting and growing UK technology company with innovation, agility, and state of the art technology at its core. We work in partnerships with UK government customers and commercial providers to deliver research, technology, products, and services in...
-
Electronic Engineering Project Manager
1 week ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full time €400 - €650Job Description Job Type: Contract Contract Length: 6 Months with potential to extend Amiosec is an exciting and growing UK technology company with innovation, agility, and state of the art technology at its core. We work in partnerships with UK government customers and commercial providers to deliver research, technology, products, and services in...
-
Electronic Engineering Project Manager
1 week ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full time €400 - €650Job Type: Contract Pay: £400 - £650 pd DOE (Inside IR35) Contract Length: 6 Months with potential to extend Amiosec is an exciting and growing UK technology company with innovation, agility, and state of the art technology at its core. We work in partnerships with UK government customers and commercial providers to deliver research, technology,...
-
Electronic Engineering Project Manager
1 week ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full time €400 - €650Job Type: Contract Pay: £400 - £650 pd DOE (Inside IR35) Contract Length: 6 Months with potential to extend Amiosec is an exciting and growing UK technology company with innovation, agility, and state of the art technology at its core. We work in partnerships with UK government customers and commercial providers to deliver research, technology,...
-
Electronic Engineering Project Manager
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full time €400 - €650Job Type: Contract Pay: £400 - £650 pd DOE (Inside IR35) Contract Length: 6 Months with potential to extend Amiosec is an exciting and growing UK technology company with innovation, agility, and state of the art technology at its core. We work in partnerships with UK government customers and commercial providers to deliver research, technology,...
-
Technical Authority
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Harris Geospatial Solutions Full timeJob Title – Technical Authority (Electronic Warfare) Job Location – Tewkesbury, UK Job ID – 8756 Flexible, condensed or reduced working hours considered and hybrid working where possible. About this opportunity and L3Harris UK From 12 UK sites, our team of over 1,400 people deliver unique capabilities across air, land, sea, space and cyber for...
-
Senior Electronic Design Engineer
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Hewett Recruitment Full time €78,000Senior Electronic Design Engineer Up to £78,000 - Dependant on experience Tewkesbury There is now a great opportunity to join a well-established UK Technology company that designs, develops, and manufactures a wide range of bespoke products as a Senior Electronic Design Engineer. As a Senior Electronic Design Engineer your role will focus on the design,...
-
Senior Electronic Design Engineer
1 week ago
Tewkesbury, Gloucestershire, United Kingdom Hewett Recruitment Full time €78,000Senior Electronic Design Engineer Up to £78,000 - Dependant on experience Tewkesbury There is now a great opportunity to join a well-established UK Technology company that designs, develops, and manufactures a wide range of bespoke products as a Senior Electronic Design Engineer. As a Senior Electronic Design Engineer your role will focus on the design,...
-
Senior Electronic Design Engineer
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Hewett Recruitment Full time €78,000Senior Electronic Design Engineer Up to £78,000 - Dependant on experience Tewkesbury There is now a great opportunity to join a well-established UK Technology company that designs, develops, and manufactures a wide range of bespoke products as a Senior Electronic Design Engineer. As a Senior Electronic Design Engineer your role will focus on the design,...
