Team Manager

1 month ago


Reading Berkshire, United Kingdom Care Outlook Ltd Full time €23,000 - €25,000

Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service
Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations
Ensuring care assessments, care and risk planning meets best practice and customers aspirations
To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly
Participate in the paid on-call rota, including weekends if required
Put in place measure to comply with CQC regulations and work to achieve the best care standards possible

Company issued mobile phone
~ Ongoing support and Professional Development
~20 Days Holiday plus Bank Holidays
~ Opportunity to work in an expanding leading home care provider


100% committed to helping improve the quality of life of vulnerable people
~ Knowledge of CQC standards and CQC Compliance (essential)
~ Full Driving Licence and access to a vehicle (preferred)
~ NVQ Level 3 Health & Social Care (preferred)


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