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Assistant Merchandiser

3 months ago


Havant, United Kingdom FatFace Full time

Role: Assistant Merchandiser

Contract: Permanent, Full-Time (35 hours)

Location: Havant, PO9 1QJ (Hybrid Working - 3 days office-based)


Who are we?

For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers lives through the clothes we make, the things we do and the values we have.

We are Made for Life. Considered style. Trusted quality. Responsibly sourced. Proud to be a B Corp™.

Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces.


Role Summary

Fuel the engine of our business by optimising stock movement and maximising profit. As an Assistant Merchandiser, you'll support our Merchandising team with trading insights, strategic planning, and analytical support.


Role Responsibilities

  • Strategic Analysis: Contribute to departmental strategy by conducting historical analysis and forecasting future trends.
  • Range Planning: Assist in building and maintaining detailed range plans, factoring in sales history and upcoming events.
  • Stock Management: Maintain accurate line flows to ensure stock availability aligns with forecasts and launch dates.
  • Performance Feedback: Analyse current trading performance and recommend actions to optimise profitability.
  • Promotional Planning: Propose markdowns and promotional activities whilst considering their impact on the bottom line.
  • Order Management: Manage stock orders from suppliers, track shipment progress, and ensure timely deliveries.
  • Channel Optimisation: Monitor and adjust stock distribution across channels, ensuring optimal stock levels in all locations.
  • Team Development: Mentor Trainee Merchandisers and develop your own skills through ongoing learning and industry research.
  • Sustainability: Play an active role in advancing our company's sustainability goals.


Skills and Experience

  • Experience: Previous experience as an Allocator, Trainee Merchandiser or Assistant Merchandiser.
  • Analytical Skills: Strong numerical ability and experience with Excel and reporting tools.
  • Communication: Excellent verbal and written communication, with strong negotiation and presentation skills.
  • Organisational Skills: Effective planning and self-organisation capabilities.
  • Retail Background: Experience in a retail environment is ideal, with knowledge of merchandising principles and systems.


Role Competencies

  • Market Insight: Understand customer profiles, product ranges, and competitors.
  • Tech Savvy: Proficient in Excel, reporting and product lifecycle management systems.
  • Team Player: Strong cross-functional and collaboration skills

Key Contacts and Relationships:

Design, Buying, Merchandising, Sourcing, Quality, Logistics, Retail, Ecommerce, Wholesale & Partners, Brand team


Accountable for Resources:

  • Stock (forecasting and movement) and availability
  • Accuracy of information on internal systems
  • Company integrity - relationship with externals
  • Financial – ensure profitability of category through stock management.



Join us to make a tangible impact on our merchandising success and help shape the future of our product offerings



FatFace Benefits:

  • 25 days holiday plus bank holidays
  • Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts etc.)
  • THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning
  • Dental Insurance (employee funded)
  • Pension scheme
  • EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support
  • Critical illness/Death in service for Salaried staff
  • Sick pay allowances
  • O2 phone discount
  • Eye Tests/contributions to glasses
  • Sabbatical leave in line with service
  • Enhanced Family Friendly polices i.e. Maternity Leave
  • Refer a friend scheme