Senior Programme/Admin/Events Manager

4 weeks ago

Teddington, United Kingdom Consalia Full time

Company & Role overview

Consalia is the UK’s only sales business school and is based near Teddington (Greater London). We are looking for a Senior Programme Manager to support in the end-to-end delivery of our Level 7 Senior Sales Leader Apprenticeship and Master's programmes. We are passionate about promoting and delivering sales education and work in a highly collaborative, supportive and flexible environment.


We have created programmes specifically designed to benefit the student and employer equally, and we are very proud that our Level 7 Senior Sales Leader Apprenticeship Programme was recently graded “outstanding” by Ofsted in every aspect of our provision. This is a great validation of the superb learner experience and high-quality teaching we offer our students.


Part-time / full-time / hybrid working can be considered for the right candidate.


There are two key objectives for our programmes:


  1. That the students should have an outstanding learning experience
  2. That the students should have the maximum opportunity possible to successfully complete the programme


The Senior Programme Manager’s responsibility is to support these objectives.


Roles and Responsibilities

  1. Be the first point of contact for students on programme management matters.
  2. Be the first point of contact for other key stakeholders (customers, university contacts etc).
  3. Managing the planning and logistics of module delivery to include:
  • Programme planning and communication.
  • Onboarding communications with students and employers.
  • Venue management including budgeting and invoice payments.
  • Booking and liaising with lead tutors and guest speakers.
  • Supporting overseas student logistics.
  • Ensuring programme materials are kept up to date, produced to a high quality, on time and in budget.
  • Managing programme and module pages on the university portal.

4. Day-to-day project management of the cohorts, including:

  • Liaising with all stakeholders and partners.
  • Working with the Academy team to ensure quality of delivery and to maximise the student experience.
  • Keeping accurate student records.
  • Preparation for University Grade Boards and External Examiner packs.
  • Support on student compliance and reporting.


There will be the opportunity to take on more responsibilities, develop and grow the role further if that is your aspiration. We are looking for someone who can help us streamline and improve our internal processes.


Skills and Experience

Essential skills and competencies

  • Excellent organisational, administration and IT skills including competence in MS Office. A high standard of written and conversational English.
  • Ability to work flexibly and effectively in a busy environment.
  • Ability to establish and maintain effective working relationships with students, colleagues and clients at all levels and of all nationalities.
  • Ability to manage competing priorities.
  • A high attention to detail and commitment to customer service and quality.
  • Respect for students' confidentially when required.
  • Programme/Project management experience desirable, not essential.
  • Experience of training programmes/higher education desirable, not essential.


Personal Characteristics

  • Flexible and adaptable
  • Proactive, tenacious, ‘can do’ attitude
  • Unflappable nature
  • Able to work collaboratively and on own initiative
  • Strong commitment to equality and diversity
  • Open and empathetic nature


The Consalia internal values apply to all employees as follows:

Quality ++

Respectfulness

Openness

Pushing Boundaries

Supportive Collaboration



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