MSP Account Manager- Education Recruitment

2 weeks ago

Manchester, United Kingdom Supporting Education Group Full time

Are you and experienced Branch Manager, Business Manager or Senior Consultant committed to offering an exceptional gold standard service to client schools?
Confident dealing with senior stakeholders, skilled in maintaining relationships and managing the delivery of high quality, engaged educators?
Do you thrive working in partnership, then Account Management could be the route for you

About Us:

We are SupplyBank, part of Supporting Education Group

  • Equipping educators with the skills, support and opportunities they need to teach effectively.
  • Helping schools deliver the best possible experience for their students.
  • Giving parents the right tools to help their children learn.

Supporting Education Group brings together services that support every aspect of a child's journey through school and beyond. We build bright futures through expert support, inspiring staff and cutting-edge technology.
People are at the heart of what we do. It's our aim to create an environment and employee experience, which inspires and encourages our people to do their best work. We spend a significant portion of our lives at work, and we believe it's really important to make this as enjoyable as possible.
We're passionate about promoting a culture of openness, fairness, and inclusivity. We want everyone to have personal dignity at work and be empowered, so you can be your best, true authentic self each and every day.

About the role:

As an Account Manager at SupplyBank you will be a key strategic partner to your MAT delivering business growth through retaining, nurturing and growing this relationship and ensuring their schools recruitment needs are met effectively and efficiently.
Working in Partnership with a large MAT covering North West England, you regularly be on site in schools in areas such as Merseyside, Greater Manchester, Cheshire and Shropshire.

You will be liaising daily with a range of key stakeholder across the trust, and their schools from CEO and CFOs, to finance, Head Teachers and Business Managers.

You will also be working with our SEG branches for Teaching Personnel and Protocol Education as well as third party suppliers when needed to ensure that the standards you set are upheld to ensure the continued success of your partnership.
You will have a Delivery Consultant reporting into you, who will provide support in the recruitment and retention of high quality Educations, you will be responsible for line managing, coaching and developing this person in line with their expectations.

Key responsibilities:

  • Ensure that the highest levels of safeguarding and child and vulnerable adult protection are maintained at all times in line with our Child and Vulnerable Adult Protection Policy and also in line with Keeping children safe in education national guidelines.
  • Engage and own the relationship with the key contacts across the schools to manage the supply recruitment needs and performance.
  • Proactively manage all recruitment requirements for the MAT ensuring that all roles receive the required recruitment delivery to meet the fulfilment expectations.
  • Identify where there are educator shortages and implement effective recruitment and marketing plans to increase the number, type, and utilisation to have full coverage of assigned MAT.
  • Own the SupplyBank programme use of the Vendor Management System (VMS) for the programme, supported by the hiring desk systems team.
  • Effectively generate, analyse and be able to report on key data, statistics, and information about own performance
  • Analyse client usage data and feedback to identify trends, opportunities for improvement, and areas for growth.
  • Identify opportunities for upselling or cross-selling additional services.

About you:

A confident communicator with exceptional interpersonal skills, you will be an experienced people manager and Education Recruiter.
This is an exciting opportunity to take a step back from more direct selling and new business acquisitions, in order to cultivate your strategic stakeholder management, relationship and service delivery skills.
You will have exceptional attention to detail and be organised and self-motivated. You will thrive on regular feedback and service reviews with your clients.
A natural problem solver, with a project management mindset you will ensure that you are working collaboratively with your clients in order to deliver a best in class service.
What we offer:

  • 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
  • We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
  • From day 1, free life insurance covering up to x4 your salary.
  • We'll both add money into your pension pot after 3 months.
  • Get 25% off online learning resources for year 1 to GCSE with EdPlace.
  • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.

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