Field Services Engineer

2 weeks ago

Kent, United Kingdom Olympus UK & Ireland Full time

Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.

With 70 years of experience, Olympus is considered as one of the major experts in all areas of medical endoscopy. Therefore, we also know how important and crucial the reprocessing of medical flexible endoscopes is.

Olympus provides a holistic product and service portfolio for secure and sophisticated endoscope reprocessing. This includes a variety of Endoscope washer disinfectors for endoscope reprocessing and Endoscope drying cabinets for drying and storage purposes.

We have an exciting opportunity for an experienced Field Service Engineer to undertake the installation, planned preventative maintenance / validations and repair of Olympus Endoscope Decontamination equipment (With a full range of washer disinfectors, drying and storage cabinets and additional reprocessing equipment ) at our customer’s premises in a timely and proficient manner. Ideally based in and around the Kent & Surrey area.

What is the purpose of this position?

  • To respond to customer repair call outs as required in a timely, professional & friendly manner.
  • To complete the Planned Preventative maintenance of Olympus Endoscope Decontamination equipment at customer premises nationwide
  • To support with the Installation of any Endoscope Decontamination equipment at customer premises nationwide
  • To carry out water validation on the Endoscope Decontamination equipment at the customer premises nationwide.
  • To follow documented controlled procedures to undertake all works and report works accurately using the company’s service management system.
  • To ensure that the company vehicle is maintained.
  • To cover technical support using Augmented Reality whilst on call
  • Work closely with the customers AED on site through the validation testing

What skills and qualifications are we looking for?

  • HNC in electronics preferred or equivalent experience – Essential
  • Previous experience of HTM-01-06 guidelines - Desirable
  • Experience within medical Infection Prevention equipment
  • Previous experience of performing in a technical field service team - Desirable
  • Possess an aptitude for knowledge in the field of Electro Medical devices -
  • Must have Bio Medical Equipment experience - Desirable
  • Clear and concise written and spoken communication skills
  • Ability to present information in a structured and balanced way
  • Good working knowledge of Word, Excel, PowerPoint
  • Ability to work as part of a team

What does Olympus offer?

  • Generous annual leave entitlement
  • Comprehensive company pension scheme
  • Private medical cover
  • Free annual health check
  • Subsidised gym membership
  • Employee discounts
  • Company Van
  • Car Allowance
  • PPM Bonus scheme

At Olympus, we have a dedicated in-house Talent team that cover all areas of the business. As a backup, we have a preferred supplier list (PSL) of vetted suppliers and as such, are unable to accept unsolicited CVs from recruitment agencies or search firms outside of our PSL. Please note that Olympus will not be responsible for any fees, charges or terms associated with any such CVs.

Valuing diverse perspectives and lifestyles is one of our core values. We would therefore like to encourage all people to apply - regardless of gender, nationality, ethnic and social origin, religion, age, disability, sexual orientation, marital status, identity or conditions and restrictions which cannot be shown.

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