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Country Manager UK
4 months ago
At Applica, we're dedicated to fostering strong client relationships, delivering exceptional service, and driving growth. We're seeking a committed Country Manager to join our team, someone who can help us elevate our client-centric approach to the next level.
Job Summary:
As a Country Manager at Applica, based in our Manchester office, you will be responsible for overseeing and leading all aspects of our sales operations within the UK and EU region. You will play a pivotal role in driving business growth, managing client relationships, and ensuring the efficient and effective delivery of recruitment services. The ideal candidate should possess strong leadership skills, in-depth knowledge of the UK and some EU markets, and a proven track record in the technical recruitment industry.
The role reports to the Applica CEO. Based on a successful probation period the Country Manager will be part of the operations board, which drives overall strategy and delivery for the global business. There is also a progression plan to Director level.
Responsibilities:
- Client Relationship Management: Cultivate and maintain strong relationships with key clients, understanding their recruitment needs and ensuring the delivery of high-quality services to meet their requirements.
- Team Leadership: Lead and motivate a team of recruitment consultants, fostering a collaborative and high-performance culture. Provide guidance, coaching, and training to enhance the team's skills and productivity.
- Market Analysis: Stay abreast of industry trends, market dynamics, and competitor activities in the region. Use this information to devise effective recruitment strategies and maintain a competitive edge.
- Recruitment Strategy: Develop and execute recruitment strategies that attract top talent across various industries and job levels. Ensure timely and successful placements of candidates to meet client demands.
- Business Development: Identify and pursue new business opportunities to expand the agency's market presence in UK & EU. Develop and implement strategies to achieve revenue and growth targets.
- Quality Control: Establish and maintain rigorous quality control measures throughout the recruitment process to uphold the agency's standards and ensure candidate satisfaction.
- Performance Metrics: Monitor and analyse performance metrics, such as placement targets, client satisfaction, and GP generation. Implement corrective actions as necessary to achieve set targets.
- Budget Management: Manage the region’s budget and financial resources effectively, alongside the CEO and FD.
- Compliance: Ensure the agency's operations in UK & EU Region comply with all local laws, regulations, and industry best practices. Working closely with the Operations team.
- Reporting: Provide regular reports and updates to the regional or global management team on region-specific performance, challenges, and opportunities.
Our Values:
Our values are the foundation of our culture at Applica. We encourage all team members to openly discuss how they embody these values in their daily work:
Contribution: We value your contributions to our team and clients.
Empathy: Demonstrate empathy in all interactions, understanding the needs of our clients and candidates.
Determination: Show determination in achieving your goals and providing exceptional service.
Authenticity: Be authentic and true to yourself in all your interactions.
Relationships: Build and nurture strong relationships with clients, candidates, and your team.
