Snr Account Director

3 weeks ago

London, United Kingdom Profiles Creative Full time

Snr Account Director - Global Brand Experience Agency


An award-winning Brand Experience Agency, with a truly global reach, are now looking to hire a leader within their Client Service Team

With exciting international growth plans, this is the perfect to join as a strategic client partner and play an influential role in attracting, retaining, and growing one or a portfolio of clients.


If you thrive in driving innovative and progressive Brand Experience solutions - this is the role for you.


Salary: £70,000 per annum + Benefits (including Annual Bonus and work abroad 3 weeks a year)

Basis: Full time

Location: Central London - 4 Days in Office & 1 day WFH.


You will be stepping into an Agency with an ethos that is built on creativity, consumer insight and pursuit of emerging trends and technologies. You’ll join a mission to craft stories, shape spaces and create fans.


This Agency are proud to do this for a host of blue-chip and niche brands including Jaguar Land Rover, World Rugby, Porsche, eBay, Honda, Jaeger- LeCoultre, Bridgestone, La Espanola, to name only a few.


Snr Account Director - The Role:


Client services

- Leadership of an agency team and portfolio of clients. Responsibility for the strength of client

relationship(s).

- Responsible for driving successful implementation of multiple projects within one or across various client groups.

- Seeks to personally grow client and industry networks.

- Leads client development plans and strategies that deliver on client / agency targets.

Ensures client feedback and reviews occur and inform future ways of working.

- Proficient in crafting a clear activation strategy and the skill sets required to deliver

- Defines expectations for ‘best-in-class’ client service across the team

- Externally is the client lead, ensuring excellence in client servicing. Internally provides project

oversight and direction.

- Identifies organic growth opportunities with existing clients and converts them into agency briefs

- Plays a significant role in pitches, building rapport and trust with clients, and recognised for expertise.


Finance / Commercial

- Takes a lead in defining the commercial terms with clients, producing SoW, rate cards, budget

templates.

- Approves project budgets for client campaigns. Can advise how to better improve GP without

compromising on client ROI.

- Drives commercial understanding and financial process throughout the client service team.


About You:


Communication

- Excellent presentation and communication skills.

- Articulate, credible and personable.

- Demonstrates empathy and listens actively to understand both specific and implied client needs.

- Seen as an expert within Brand Experience, able to interpret and challenge client briefs to present integrated Brand Experience solutions.

- Builds connections throughout client and industry networks.


Attitude and Approach

- Able to work independently and manage upwards when necessary.

- Will always go the extra mile for clients and the agency.

- Excellent attention to detail with good organisation and administration skills.

- Inventive, resourceful and driven to go beyond the ordinary.

- Keen interest and passion for brand experience.

- Leads team members by example. Provides regular, honest feedback and direction.

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