Claims Specialist

7 days ago


London, United Kingdom The Emerald Group Ltd, Search and Selection Full time

POSITION: Claims Specialist – Wholesale Financial Lines

ASSIGNMENT NO: 28225

LOCATION: London


Are you an experienced Financial Lines Claims professional ideally with knowledge of London Market claims processes and procedures? Are you excited to join a claims team that handles Financial Lines claims on behalf of some of the world's most recognised Financial Institutions? If so, my client has a fantastic hybrid role with flexibility to work both virtually and from their London or Chelmsford offices.


What the day will look like

In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection and successful settlement of a portfolio of Financial Lines claims. Your key responsibilities will include:

  • First notification of loss for D&O, PI and Crime claims
  • Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters and appointed authorities (loss adjusters, lawyers etc.)
  • Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment
  • Negotiate the payment and settlement of claims with clients and underwriters
  • Coordinate discussions and, where appropriate, meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement
  • Engage with the Head of Financial lines Advocacy in the strategy to conclude contentious claims


How this opportunity is different

Their Global Claims team is truly welcoming and team focused. They have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join their team.


Skills and experience that will lead to success

  • Experience Dealing with claims from First Notification of Loss to resolution
  • Knowledge of Financial Lines Claims and confidence to coordinate and initiate discussions with their networks, clients, underwriters and experts
  • Experience of the CLASS and ECF Processing system (preferable)
  • Proficient in word and excel
  • Strong Interpersonal skills


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