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Specialist O&M Manager
2 weeks ago
Company overview:
Recurrent Energy is the UK’s leading Solar O&M company. We work hard to deliver what our clients need; our staff will tell you it is a great place to work because of our culture and our people. We are recruiting as we are growing the number of sites we look after across the UK, it’s an exciting time to join us.
We recognise and encourage teamwork, quality, and creativity. We offer training and career development to all. We care about the work that we do, we are fully transparent with our people about all aspects of the business from sale and finances, and our customers trust us. We have the experience, skills and knowledge, the industry connections, and the foresight to deliver a reliable service to our O&M customers and adapt quickly to the changing energy landscape. We truly value our people and our culture, which makes Recurrent Energy an exciting and rewarding place to work.
Position summary:
As Specialist O&M Manager, you will be entrusted with a pivotal position aimed at orchestrating the efficient management and upkeep of electrical systems across our operational sites. Collaborating closely with the Electrical team, you will exercise strategic oversight over Corrective and Preventative Maintenance (CM & PM) operations, ensuring adherence to contractual obligations. Moreover, your responsibilities will encompass diverse facets such as contractor management, safety protocol enforcement, performance evaluation, and client liaison. Your role will be instrumental in upholding exemplary standards of safety, operational excellence, and client satisfaction.
Responsibilities:
- Collaborate with the Electrical team to meticulously orchestrate Corrective and Preventative Maintenance activities in alignment with contractual stipulations.
- Foster enduring relationships with contractors, exercising managerial oversight where necessary for CM & PM operations.
- Ensure the currency of rooftop safety systems and site access certifications.
- Oversee the onboarding process, meticulously reviewing site documentation, and proactively addressing any discrepancies or deficiencies.
- Act as a conduit between site contacts and relevant stakeholders, facilitating seamless communication.
- Maintain the accuracy and currency of Smartsheet trackers, while also overseeing the procurement process by raising Purchase Orders as required.
- Analyse Corrective and Preventative Maintenance reports, proactively scheduling resolutions to identified issues.
- Monitor contractual performance metrics, highlighting high-risk sites and ensuring timely intervention.
- Participate in weekly team leader calls, to coordinate resource and align on operational needs.
- Conduct Health & Safety assessments during rooftop onboardings, ensuring compliance with regulatory standards.
- Execute periodic rooftop O&M H&S/Quality site audits, identifying areas for improvement and implementing corrective measures.
- Serve as a point of escalation for the rooftop O&M matters, offering guidance and support as required.
- Provide strategical input to prioritise issues and expedite their resolution.
- Provide support to Specialist O&M Account Manager on technical elements of rooftop solar
- Provide Operational support on calls and in response to queries to foster positive client relationships.
- Monitor, review and refine existing rooftop and O&M operational processes to improve efficiency.
- Be main point of contact for third party off-takers/energy users and ensure compliance with their H&S and access procedures.
- Monitor the Specialist O&M mailbox, ensuring timely responses and resolution of queries.
Key Skills:
- Ability to meticulously orchestrate Corrective and Preventative Maintenance activities, ensuring adherence to contractual stipulations and regulatory standards.
- Capacity to foster enduring relationships with contractors, coupled with effective managerial oversight to ensure smooth CM & PM operations.
- Proficiency in ensuring the currency of rooftop safety systems and site access certifications, demonstrating a commitment to safety and regulatory compliance.
- Ability to maintain the accuracy and currency of Smartsheet trackers, alongside overseeing procurement processes, including raising Purchase Orders as needed.
- Demonstrated capability to provide leadership and guidance to the Specialist O&M team, fostering a culture of excellence, accountability, and continuous improvement.
- Proficient in undertaking line management responsibilities, fostering the professional development and operational efficiency of team members.
- Ability to monitor client mailboxes and the Specialist O&M mailbox, ensuring timely responses and resolution of queries to maintain high levels of client satisfaction.
Benefits:
- 25 days annual leave plus bank holidays (plus 1 additional day for every year at the company)
- Life policy – 4 x annual salary
- Private Healthcare
- Enhanced pension scheme – 5% employer contribution
- Enhanced maternity and paternity package
- Companywide bonus scheme
- Laptop
- Bike2Work Scheme