Operational Resilience Manager

1 month ago

London, United Kingdom BGC Group Full time

Main purpose of the Role:

To assist Enterprise Risk and Operational Resilience team in day-to-day activities across the Cantor, BGC and GFI group.

Core Activities

Operational Resilience: -

  • Responsible for designing, developing and embedding a consistent operational resilience framework;
  • Facilitate the ongoing assessment and testing activities with the IBS business owners to demonstrate and report on the ability to operate within agreed impact tolerances;
  • Work closely with IBS owners to ensure that their IBSs, associated mapping and processes remain current and impact tolerances are regularly reviewed;
  • Define, implement, and take responsibility for effective monitoring and reporting of IBSs, associated risks and operational effectiveness. Ensure resilience risks are identified and reported ensuring any resulting remediation activity is tracked to timely completion;
  • Present suitable MI, updates and findings/recommendations to risk/ resilience committees as applicable;
  • Deliver operational resilience training, develop exercise/testing programmes and work across the various functions/business units to identify shared critical dependencies;
  • Work closely with BCP, IT and other functions to align disaster recovery to the broader operational resilience frameworks;
  • Stay abreast of industry best practices and regulatory requirements to address and percolate evolving risks via the risk/ resilience committees as applicable;


Operational Risk: -

  • Assist in rolling out the Operational Risk Framework across BGC Partners, GFI Group and Cantor Fitzgerald;
  • Assist the Risk & Control Self-Assessment (RCSA) process across the entities;
  • Assist in overseeing and challenging the business with respect to recording and management of Operational Risk Events;
  • Assist with the maintenance of the Operational Risk Event Database (OpRED);
  • Partner with the Business to assist them in the quantification of Operational Risk;
  • Monitor adherence to the operational risk policy and framework;
  • Help to facilitate training and risk awareness;
  • Assist in the provision of MI to risk committees to highlight key risk and control issues, and tracking of remediation plans for issues raised by both internal and external reviews;
  • Assist in the monitoring and tracking of KRI’s, analysing trends and patterns and escalating issues as applicable; and
  • Be alert to Conduct Risk issues, specifically the risk of harm to client interests, market integrity and/or competition in financial markets due to inappropriate practices or behaviours across the firm.


Key contacts/working relationships

  • Front Office – Brokers, Traders & Desk Heads, Senior Management, Support Functions, Business Managers


Key outputs and key performance indicators

  • Fully embed Operational Risk and Operational Resilience Frameworks across the relevant entities
  • Operational Resilience Self-assessment document
  • Quality of risk event data in OpRED / Quality of RCSAs
  • Quality of MI presented to the Committees
  • Timely and accurate management information is provided to Senior Management/Risk Committees.


Skills / competencies required:

  • Relevant experience preferably within the operational risk/operational resilience department of a financial institution.
  • Strong management and communication skills.
  • A suitable understanding of the capital markets business.
  • Understanding of other operational risks including IT security, BCP and regulatory compliance risks.


Personal attributes:

  • Credibility at Management level
  • Excellent communication skills with the ability to build effective relationships with key stakeholders within a complex organisational environment
  • Strong analytical skills
  • Robust, resilient and able to cope well under pressure


To all recruitment agencies – BGC Group & affiliates do not accept agency resumes. Please do not forward resumes to our job alias, employees or any other company location. BGC Group & affiliates are not responsible for any fees related to unsolicited resumes. Please contact the Recruitment function for additional details

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