Sales Associate

2 months ago

Street, United Kingdom Moss Full time

About Us: Location: Somerset, Clarks Village:- 16 Hours

Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym: Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development: Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift: Celebrating important personal milestones of colleagues.




If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

  • Sales Associate

    5 months ago

    Street, United Kingdom Skechers Full time

    **Company Description** Skechers, Headquartered in Southern California is a Comfort Technology Company that has spent more than 30 years helping people everywhere look and feel good. From our diverse footwear, we also offer a growing range of apparel and accessories. Developing comfort technologies is at the foundation of all that we do; delivering...

  • Sales Associate

    6 months ago

    Street, United Kingdom Skechers Full time

    **Company Description** Skechers, Headquartered in Southern California is a Comfort Technology Company that has spent more than 30 years helping people everywhere look and feel good. From our diverse footwear, we also offer a growing range of apparel and accessories. Developing comfort technologies is at the foundation of all that we do; delivering...

  • Sales Associate

    6 months ago

    Street, United Kingdom Sunglass Hut Full time

    **SALES ASSOCIATE** Being part of **EssilorLuxottica** means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model,...

  • Sales Associate

    5 months ago

    Street, United Kingdom Sunglass Hut Full time

    **Sales Associate** **Sunglass Hut** is a global leader in the sale of premium sunglasses with over 600 stores in EMEA. We are home to some of the world’s best brands including **Ray Ban, Oakley, Chanel, Prada, Dolce & Gabbana, and Bvlgari.** Sunglass Hut is also part of something bigger; EssilorLuxottica’s global family, with a high-performance...

  • Business Associate

    5 months ago

    Turkey Street, United Kingdom DHUMALL SDN. BHD. Full time

    **Business Associate / Marketing Associate** DHUMALL SDN. BHD. Malaysia Full Time **Working Area**: Algeria, Serbia, Estonia, Bulgaria, Romania, Hungary, Turkey, Greece, Argentina, Mexico, Peru, Colombia, South Africa, Uzbekistan, Kazakhstan, Poland, Czechia, Egypt **Business Associate / Marketing Associate** **Responsibilities**: - Build and maintain...

  • Sales Associate

    5 months ago

    Oxford Street, United Kingdom Luxottica Full time

    **Sales Associate** Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model,...

  • Retail Sales Associate

    6 months ago

    Chester-le-Street, United Kingdom Leisure World Group Limited Full time

    Full-Time/Part-Time Job Summary Leisure World Group is seeking enthusiastic and customer-focused Retail Sales Associates to join our team at our Tyneside (Birtley) store. As a Sales Associate, you will play a vital role in delivering an exceptional shopping experience for our customers, helping them explore our range of outdoor living products, offering...

  • Part-time Sales Associate, Ace Liquor 18th Street

    5 months ago

    Street, United Kingdom SNDL Full time

    Job Title Part-Time Sales Associate, Ace Liquor 18th Street Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis...

  • Part-time Sales Associate, Ace Liquor 18th Street

    5 months ago

    Street, United Kingdom SNDL Full time

    Job Title Part-Time Sales Associate, Ace Liquor 18th Street - Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis...

  • Christmas Sales Support Associate

    4 weeks ago

    Chester-le-Street, Durham, United Kingdom NEXT Full time

    About the Role:We are seeking a skilled and enthusiastic Christmas Sales Support Associate to join our team at NEXT. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.Key...

  • Sales Associate

    3 weeks ago

    Street, United Kingdom Moss Full time

    Job Description About Us: Location: Somerset, Clarks Village:- 16 Hours Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for...

  • Sales Associate

    4 weeks ago

    street, United Kingdom Moss Full time

    About Us: Location: Somerset, Clarks Village:- 16 Hours Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the...

  • Sales Associate

    2 months ago

    Street, United Kingdom Moss Full time

    About Us: Location: Somerset, Clarks Village:- 16 HoursOur Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time....

  • Sales Coordinator to Prime Central London Sales

    6 months ago

    Street, United Kingdom Savills Full time

    **Role Overview** **Please note this is an office based role.** **Key Responsibilities** - Extensive diary management - Meetings / Viewings / Conference Calls / Tour Management - Fielding calls and enquiries - Management of Reapit contact databases - Expenses - Invoicing and management of invoices from suppliers - Involvement with IT related matters -...

  • Part Time Sales Associate

    1 week ago

    Chester-le-Street, Durham, United Kingdom Sites Full time

    Part Time Sales AssociateWe are seeking a highly motivated and customer-focused Part Time Sales Associate to join our team for the high season. This is an excellent opportunity for individuals who enjoy working in a fast-paced retail environment and providing exceptional customer service.About the Role:The successful candidate will be responsible for...

  • Sales Associate

    2 weeks ago

    Chester-le-Street, Durham, United Kingdom Next Full time

    Join Our Team in JoulesAt Joules, we're passionate about providing exceptional customer service and creating an amazing shopping experience for our customers. As a Sales Assistant, you'll be the face of our brand, working in one of our retail stores to deliver outstanding customer service and meet sales targets.Key Responsibilities:Provide expert knowledge...

  • Sales Associate

    1 month ago

    Chester-le-Street, Durham, United Kingdom Next Full time

    About the Role:We are seeking a highly motivated and enthusiastic Sales Assistant to join our retail team. As a Sales Assistant, you will be the face of Joules, working closely with customers to provide exceptional service and create a memorable shopping experience.Key Responsibilities:Provide outstanding customer service, answering questions and offering...

  • Sales Associate

    1 month ago

    Chester-le-Street, Durham, United Kingdom NEXT Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Team Member to join our team at NEXT. As a Sales Team Member, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.Key Responsibilities:Offer fast and friendly service to our customers, helping them...

  • Sales Associate

    4 weeks ago

    Chester-le-Street, Durham, United Kingdom NEXT Full time

    About the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service and support to our customers, helping them find the perfect products.Share your passion and knowledge about our amazing products, driving sales and customer satisfaction.Work in all areas of the store, including sales floors, stockrooms, and processing...

  • Sales Associate

    4 weeks ago

    Chester-le-Street, Durham, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member, you will:Offer fast and friendly service at all times, helping our customers to find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms and processing deliveriesTake control of your own developmentWe're looking...