In-bound customer service agent

1 month ago


Leeds, United Kingdom Yorkshire Dental Suite Full time

At Yorkshire Dental Suite, there’s a certain energy we look for when it comes to our customer service team. Think concierge at a boutique hotel, or greeter at a classy restaurant. So if you understand what it takes to create an exceptional customer experience, and a background in upmarket brands, then we’ve got an in-bound customer service agent role for you - with serious scope for progression.


Yorkshire Dental Suite are the UK’s leading full mouth implant and cosmetic dentistry brand. We’re also the fastest growing - expanding on a national scale with clinics in Leeds, York, Hull, Guiseley, Wakefield, Manchester, London, and many more on the horizon. Demand for our treatments is off the scale.


Our reputation is built on creating exceptional experiences for our clients, and this is where our in-bound customer service agents come in.


You’ll be the voice that greets our clients, working out of our fun and friendly central office in Leeds. You’ll have the ability to put people at ease and make them feel special. The person who can rearrange appointments, book in new treatments, and ensure everyone is happy with our service.


Of course, we don’t expect you to come to us with detailed knowledge of cosmetic dentistry. We just need your ability to provide a high-class customer experience. Demonstrate that, and our expert team will give you everything you need to gain a deep understanding of our treatments and products.


We’re offering:

Competitive salary of £25k.Career progression. We’re growing fast, and we’ll take you with us. Comprehensive training from day one. You’ll gain a deep understand of a major global industry. Regular company events and exclusive discounts on our high-quality cosmetic dental products. You’ll be surrounded by a supportive team, in a non-clinical environment. There’s a relaxed and fun atmosphere here at our Leeds head office. Access to massive perks and benefits through our Employee Assistance Programme. Serious rewards and incentives. For instance, we recently took our team on an all-expenses trip to Ibiza


You’ll bring:


  • Previous customer service experience. Ideally with upmarket goods brands, or even in a concierge or host role. An understanding of what exceptional customer experiences look like. A friendly, professional and positive phone manner. Flexibility to work shifts, including weekends and holidays. A willingness to gain knowledge about our cosmetic dentistry services and products.
  • An ability to thrive in a fast-paced and dynamic environment.


Grow your customer service career. Apply now



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