Boutique Manager

A fantastic opportunity to join a globally recognised brand as a Boutique Manager

Your Mission:

• As the Boutique Manager, you will lead the store to success by maximizing sales and profits while minimizing costs.
• Your role is pivotal in maintaining high operational and commercial standards. You'll ensure we deliver exceptional customer service through effective recruitment, retention, training, and performance management of our staff.
• You will set and uphold impeccable visual merchandising standards and provide an outstanding shopping experience that sets us apart.
• Your leadership will drive store profitability and sales through efficient management and clear communication with your team.

Key Responsibilities:

• Deliver Exceptional Customer Service: Surpass customer expectations with high-quality service.
• Inspire and Motivate Your Team: Drive your store team to achieve sales targets and optimize efficiencies.
• Create a Welcoming Environment: Ensure customers enjoy a relaxed and comfortable shopping experience.
• Manage Store Operations: Oversee all areas of the store within budget to ensure profitability.
• Recruit and Develop Talent: Attract, retain, and develop team members to align with our brand values and drive business success.
• Drive Sales and KPIs: Achieve business KPIs, including sales targets, payroll, stock loss, and controllable costs.
• Stay Commercially Savvy: Be responsive to current sales trends and maximize sales opportunities with effective visual merchandising.
• Understand Market Trends: Analyze sales and competitor figures to make informed suggestions for driving sales.
• Ensure Compliance: Adhere to all operational policies and procedures, focusing on stock and cash security.
• Be a Brand Ambassador: Conduct research to build customer loyalty and demonstrate a deep understanding of our customers and marketplace.

What We're Looking For:

• Experience: At least two years of management experience (preferred).
• Passion: Proactive, energetic, and customer-centric.
• Results-Driven: Clear focus on achieving tangible results and working well under pressure.
• Strategic Thinking: Ability to think strategically with a strong focus on people.
• Leadership: Influential role model with a collaborative and strong leadership style.
• Confidence: Clear confidence in delivering exceptional service and engagement.
• Communication: Open, honest communicator striving for continuous improvement.

Apply now and lead a team that delivers unparalleled shopping experiences while driving success in the fashion retail industry