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Head of Repairs

3 months ago

West Midlands, United Kingdom James Andrews Recruitment Solutions Ltd Full time

We are currently working in partnership with a Local Authority based in the West Midlands, who are recruiting for a Head of Repairs on a temporary basis for three months. The position is due to start immediately. The daily rate is £350-£450 per day on an Umbrella basis.


The ideal candidate must have experience of leading a maintenance and repairs service within the public sector and hold a full UK Driving License.


Duties will include (but are not limited to):

  • Leading, planning and monitoring the delivery of all Responsive Repairs services for the council’s local authority on a day-to-day operational basis
  • Overseeing a team of two Technical Services Managers and Project Officers
  • Contract managing the delivery of repairs from start to completion with an external contractor
  • Reviewing and monitoring contractor performance, ensuring a high level of service delivery within housing repairs
  • Controlling all budgets relating to responsive repairs and maintenance
  • Dealing with escalated complaints from tenants as required, providing effective resolution
  • Reporting on KPIs for work steams, preparing and presenting reports on operational performance
  • Managing strategies to reduce insurance and disrepair claims, coordinating and responding to legal correspondence as required to defend claims


Experience required:

  • Experience working with customers within housing
  • Experience working with domestic social housing properties
  • Experience of leading a maintenance and repairs service within the public sector


Skills, knowledge and expertise required:

  • Risk assessment and management
  • Compliance and due diligence
  • Ability to create a climate where employees are involved, empowered and committed
  • Appropriate technical qualification in construction
  • Excellent organisational and interpersonal skills
  • Excellent attention to detail
  • Ability to work on own initiative
  • Detailed knowledge of legislation relating to housing assets
  • Detailed knowledge of legislation relating to statutory compliance (Gas/Electric/Asbestos/Legionella/H&S/CDM)


Working hours:

  • 37 hours per week
  • Monday – Friday, 9am-5pm


Please note that you require recent experience to apply for this role.


James Andrews is acting as an employment agency and business in relation to this role.


At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.