Sales Administrator
1 month ago
Sales Administrator (Maternity Cover)
Location: Warrington (Hybrid)
Department: Sales
Reports to: Sales Administration Manager
Contract Type: Temporary Contract (Maternity Cover)
Jungheinrich UK is a leading provider of intralogistics solutions, specialising in material handling equipment, warehousing technology, and logistics services. With a strong reputation for innovation and excellence, we are dedicated to delivering high-quality products and services that help our clients improve their operational efficiency.
Job Purpose:
We are seeking a highly organised and detail-oriented Sales Administrator to join our team on a temporary basis to cover maternity leave. The Sales Administrator will play a crucial role in supporting our sales team by managing administrative tasks, ensuring smooth order processing, and maintaining accurate records. The ideal candidate will be proactive, with a strong focus on customer service and an ability to work effectively in a fast-paced environment.
Key Responsibilities:
Order Processing:
Accurately process sales orders from receipt through to delivery.
Liaise with the sales team, logistics, and customers to ensure timely and accurate order fulfilment.
Monitor stock levels and coordinate with the warehouse team to manage inventory and dispatch.
Customer Support:
Serve as a primary point of contact for customer inquiries related to orders, deliveries, and product information.
Handle customer complaints and issues, ensuring they are resolved promptly and efficiently.
Sales Support:
Assist the sales team with preparing quotations, proposals, and other sales documentation.
Maintain up-to-date records of sales activities and customer interactions in the CRM system.
Support the sales team with administrative tasks, including scheduling meetings, managing calendars, and organizing travel arrangements.
Reporting and Documentation:
Prepare regular reports on sales performance, order status, and inventory levels for management review.
Ensure all sales-related documentation is accurately maintained and filed according to company policies.
Team Collaboration:
Work closely with other departments, including finance, logistics, and marketing, to support overall sales operations.
Contribute to team meetings and share insights to improve processes and customer satisfaction.
Key Requirements:
Experience:
- Proven experience in a similar administrative role, preferably within a sales or customer service environment.
- Experience in order processing and customer support is highly desirable.
Skills:
- Strong organisational skills with a keen eye for detail.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems.
- Ability to manage multiple tasks simultaneously and meet deadlines.
Personal Attributes:
- Proactive and self-motivated with a strong focus on customer satisfaction.
- Team player with the ability to work collaboratively across departments.
- Flexible and adaptable to changing priorities and business needs.
What We Offer:
- Competitive salary commensurate with experience.
- Opportunity to work with a leading brand in the material handling industry.
- Supportive and dynamic work environment.
Jungheinrich UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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